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February 2024 by Trey Hornaday
I had to take the time to share my experience. I was served by Zachariah at the Mayfair Nordstrom. He was very professional and very personable. He took care of everything I needed and made the whole process seamless. He is very knowledgeable about the product, the system, and guest service. Zachariah deserves some recognition. He is a great ambassador for Indichino.
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February 2024 by Mark Kienast
I was very disappointed, I made an appointment a month in advance for a suit measuring, took a day off work and drove an hour to the store only to be told that the sales associate didn't show up and I would have to reschedule. To me that is terrible business. I told the I would not reschedule with Indochino, they had their chance and failed. I then proceeded to Men's Warehouse, where I had a great experience and bought a great suit. Don't waste your time with Indochino just go to Men's Warehouse, they treat you right.
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December 2023 by Andrew Budziszek
Indochino ripped me off. They made me by a second shirt because THEY messed up my order. They refused to give me a refund for THEIR mistake.
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September 2023 by Shelby Fosco
We had a great experience. Steven was very willing to help us and squeeze us in on short notice. My fiancé was looking for a very unique color suit and we were able to find it thanks to the help of Indochino and Steven’s expertise! We can’t wait for it to come in
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March 2023 by Mike V
I should have never waited so long.
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March 2023 by Redwood Investments
Tried to cancel order 2 mins after I made and they claimed it was too late because people were already at work hand stitching the standard white shirt I ordered…. To me, this profit over customer experience is a bad policy and they lost previously repeat customer
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March 2023 by Christopher Towle
Had a very pleasant experience getting measured. Very knowledgeable tailor helped me out and made the process very quick and easy. Would definitely recommend to a friend.