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April 2023 by Courtney G.
I went to this location for a grooming appointment. After the checkin the groomer said they couldn't groom my dog and told me to come back after her ears were not matted. Although the rest of her body could be groomed, they weren't able to take my appointment. Was not happy with the service.
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April 2023 by Steven T.
I needed buddy's cat food so I remember that this newer location was across from Meijer where I could shop both places. I don't know how new the store is but it's definitely not a legacy store like Whole Foods from the beginning of the mall. While I was there I looked at the cats for adoption and inquired about the adoption process and I was surprised at how easy it is and a filly fixed 3 year old cat with all its vaccines is only $40, I have been adopting cats for years from shelters and never paid that little ever so it's very affordable. The young woman with the glasses was very helpful on the adoption process and I asked some questions that the regular person probably wouldn't ask and she was honest about not having the knowledge on some of my questions. Overall a great experience and I will make this my new location
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March 2023 by Google user
Took my pup in for a Pawdicure package. Very quick, but ears were still dirty after service. Also upsetting while I was waiting for his service to be done I could hear one of the employees being rude to him (4 months old)
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March 2023 by Myra Longaker
Great deals. Friendly and knowledgeable staff
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February 2023 by Tina Santiago
Took my dog in for a haircut. And Amanda did a great job!! My dog looks adorable. I will be taking my dog by Amanda she is the best!!
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February 2023 by TONY DELL
I found a nice selection of products and quite a few things I haven't seen at other pet supply stores.
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January 2023 by Al Trautman
The person who took our dog was super encouraging and enthusiastic towards our very anxious dog. She remained positive and supportive with a very hesitant pup.
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December 2022 by Erin P
The staff here are awesome! Super friendly and knowledgeable, they really get to know the dogs who come in regularly, and always put my dog's comfort first.
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December 2022 by Anton K.
I ordered a replacement pump for our aquarium from PetCo on Burleigh Road in Wauwatosa through their website. I got a discount as a first time customer on their site and the filter was promised to be delivered in one day. We left for dinner that evening where I received an email and a text stating that my order had been delivered. On returning home and searching both entrance areas I found no order anywhere on our property.I did chat with their service representative, who looked up the order and agreed that it had been listed as delivered, but there was no attending photo on the text or email which was their usual requirement. He replaced the order at no charge and it was delivered promptly the next day.It was disappointing that the item hadn't arrived as promised due to either the DoorDash driver not fulfilling their responsibility or delivering it to the wrong address. But the service PetCo provided via their service representative was exceptional. This won't stop me from ordering items from PetCo in the future.
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August 2022 by Elena C
Took my pup in for a Pawdicure package. Very quick, but ears were still dirty after service.Also upsetting while I was waiting for his service to be done I could hear one of the employees being rude to him (4 months old)
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July 2022 by V Cottn
Every time I visit this location the staff always greets me and are very nice. Everything is in stock and some items are priced a little lower than other pet stores. Also, coupons are given with receipts and I think points are earned right away. My Millie likes it too. Haha
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July 2022 by Mary Goszkowicz
Self serve dog wash. A very nice setup. Shampoo, conditioner, towels and dryer all included along with a waterproof apron to wear. Well worth the $15.00 charge.
