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February 2024 by Kristen Blickle
I wont Ever go back. Pay at the pumpSaid “waiting for cashier” . After waiting and nothing happened I finally had to go inside. Cashier told me to he readers need to be fixed or upgraded and they won’t do it. He said I had to pay inside. There were 5 other people in line and one was checking lottery tickets. Your gas station needs a serious remodel and the pumps don’t work. It is an embarrassment to our nice Wauwatosa neighborhood. I will never go back. Clean up your store and fix your cc readers.
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January 2024 by Adam Iding
I am Autistic and I have been a customer for this business for 16 years. Last time I was here I only told the female workers which gas pump I used to get my receipt successfully ,but there was this African American cashier that screwed me over today for the gas transaction. I told him which gas pump to get my receipt, but he said what is the price on the gas pump which I don't know I don't look at it before coming in. He said he can't do anything about it unless he got the price which is dumb. All he had to do is press one button to look up the gas pump or call the manager in charge to get help which he did not. So I went outside to check price and told him about it he said well it is too late now I have to wait in line. Me and my family will never do business with this company ever again!!!!!??? We will do our business elsewhere!!!!!????
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January 2024 by Adam I.
I am Autistic and I have been a customer for this business for 16 years. Last time I was here I only told the female workers which gas pump I used to get my receipt successfully ,but there was this African American cashier that screwed me over today for the gas transaction. I told him which gas pump to get my receipt, but he said what is the price on the gas pump which I don't know I don't look at it before coming in. He said he can't do anything about it unless he got the price which is dumb. All he had to do is press one button to look up the gas pump or call the manager in charge to get help which he did not. So I went outside to check price and told him about it he said well it is too late now I have to wait in line. Me and my family will never do business with this company ever again!!!!! We will do our business elsewhere!!!!!
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November 2023 by Tim Gehling
1. Says open 24 hours, I show up at 7:30pm and the doors locked.2. Could definitely afford to have staff that’s not so trashy. Ladies always swearing yelling to each other and on the phone while at work. We have all these nice bars and restaurants here, this place is the one trashy outlier.3. Place is always dirty.
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July 2023 by Aaron Abel
Not sure what their hours are. I went there at 1020pm and there was a little note on the door that said “Closed, sorry”
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July 2023 by SUZETTE Love
It a glaring light that flashes in customers eye while there in line I asked the cashier was he aware he said yes I told him that flashing light can trigger migraine and seizures he said it's a camera and he like to see who he is serving.I just left the store with a migraine without purchasing anything. Out of all the Speedway nevet seen that
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April 2023 by Robert Dalsbo
The people who work at this store, particularly in the evening, have a habit of locking customers out so that they may not enter to make a purchase. The attendant is nowhere in sight. I guess we'll just go spend our money down the street at the Mobil station. At least they're always open.
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February 2023 by Quyanna Grice
This location is understaffed, and when there are workers they are very nonchalant and rude. The parking lot is always obstructed, making hard to get in and out.
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February 2023 by Kimberly M.
They have the worst customer service that I've ever seen. First off the gas station attendant act as if she had an attitude every time I asked her a question. This is the second time that I've experienced that at this particular gas station. The only reason they got 1star is because they had what I needed. They won't be getting my service anymore.
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February 2023 by Frenchie Vainilla
Worst customer service ever!Let me start by stating that I frequent speedway gas stations, almost exclusively when buying gas. That said, based on the experience I just had at your location at 6804 W. North Ave. in Wauwatosa, WI it’s questionable as to whether I will do so going forward. This particular location is tiny and highly trafficked. There are often long lines, and most times only 1 of the 2 registers are open (even though there are enough workers to manage 2). Workers in the past haven’t been the friendliest, but at least they were knowledgeable and made attempts to be helpful. Today that was not the case.I stood in line for 10 minutes while 2 female workers chatted it up with a customer about cigarettes. Then went to pay for gas and realized I forgot to look at the pump #. I told the lady as such and I proceeded to point out of the window towards my vehicle and she curtly stated “ma’am you have to tell me the number of the pump”. I stated I forgot to look, I apologize, but there are multiple trucks in the way I can’t see from here (of course it was the furthest pump away). She responded “I can’t ring you up without the pump #. I restated that I couldn’t see the number from here. She repeated herself again saying “then I can’t ring you up”. I asked is this a new policy? She just stared at me with an attitude and rolled her eyes. I then stated to her that this has never been an issue with the previous workers here, or elsewhere, as I’ve heard other customers point to the general vicinity of their car and the cashier was able to ring them up. Again she just stared at me. I walked out the door, walked to my vehicle, and left. I’m super disappointed in this experience and if this is the type of service you encourage at your establishments and/or allow, then I’m definitely going to reconsider where I spend my dollars. Gas is pretty much universal, quality customer service (although it should be) obviously is not.
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December 2022 by Ronni G
Arrived at speedway at 10:01pm today... Why advertise to be open 24hrs if you are not a 24hr location.... Monitor your website.... People trust what the site says, and if in need of , gas or whatever after 10pn I guess you aren't open.... Just say that , so people don't waste their gas driving there if you aren't open.... Love speedway for years but a lot of locations are starting to go down.... Losing faith in speedway...
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November 2022 by Mike Jay
The gas is usually lower than surrounding places. WHEN ITS OPEN. Pull up, closed or be back in 20 minutes sign up. Card reader not working, or they'll tell you cash only when youve stood in line and it's your turn to pay. I had went in and seen that a few candy bars were bogo. Guys scans them and rings me up for 2. It's buy one get one? Well the scanner says it's not, well then hand written sign says it is. We did not buy them. Also this location is not 24hrs. Which is fine, but don't advertise on Google that it is. Please change it!
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October 2022 by Omar Cendejaz
I’m a Lyft Driver it’s 1:47 am in the morning drive 10 min here for something to eat. And guess what it’s closed. This is so frustrating! Google says it’s Open 24 hours! What a LIE!!
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September 2022 by Brenda B.
First (and last) time visiting this gas station! Quite a few pumps were out of order. Others had signs saying the credit card machine wasn't working. I tried a pump that didn't have any disclaimers, but the credit card machine didn't work. The clerk in the store was rude, and I had to prepay for my gas. Do yourself a favor. Get your gas somewhere else.
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September 2022 by Jim Spotts
I reluctantly go there only because it's close. I pull in, Credit card reader does not work, no sign to tell you that. I go somewhere else for gas. 2 weeks later, the same thing. This time, I figured I'll go in and pay. Told my wife this story. She had the same experience a day earlier. But she couldn't go in and pay because there's a sign on the door. "Be back in 20 minutes".It's in a great neighborhood, and a great location. If they tried a little harder, it could be a nice place. I live 5 minutes away, I have 3 cars, there are plenty of gas stations close by, we will be going elsewhere from now on.