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January 2024 by Tres Malava
Good experience
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January 2024 by Gooseberry Dreams
I cannot give them enough credit here. About a year ago, I had to do one of the most difficult things in life: bury a loved one. And, I had to find his burial outfit.The staff were so compassionate and accommodating. I brought in a pocket square with my favorite pattern I had found. They helped me put together a top notch final burial suit. My last gift to him.Everyone complimented the suit. It was simply phenomenal. I am so grateful to the staff, their expertise and how they handled my time of grieving with empathy.The quality of the selection is superior.Highly recommend! I refer people to them all the time! ??
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October 2023 by Amelia Asmus
My now husband got his custom suit from here. The staff is incredibly kind and they were happy to answer all my questions. If you’re looking for quality men’s clothing and a staff who really cares I would 100% recommend Ticknors.
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October 2023 by Lydia Pagan
Great customer service and great communication with customers regarding their suits. I am always amazed by how quickly they are able to get the suit. The staff does a great job pairing you with a suit that'll have you feelin yourself! Nicky is our go to guy!
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October 2023 by Austin “Mclastin” Michel
Suit shopping is a breeze at Ticknors. You're greeted warmly right as you enter the door, and guided through the whole process from beginning to end by knowledgable staff. Quality clothing and expert consultation.
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October 2023 by Ben Skowronek
Incredibly helpful staff. Helped my entire wedding party look great for the big day. Todd was super helpful
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October 2023 by Robin Glazer
Using the mental health status of a co-worker's family member in such away he feels the need to address this after working hours and then getting your co-worker fired is reprehensible. Joe is not a nice guy
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October 2023 by Eleanor Huffman
Unless you are ordering suits multiple months out, this business is too disorganized to meet your needs. We went in to get a suit for my brother and needed a rush order. Employee said it was no problem and they could get it here. We paid for rush shipping, and when we called the next week the suit wasn’t in. Instead of the employees contacting us to give us updates, we had to frantically call around trying to get answers every. single. time. They gave us excuses and pushed back the expected order date one day at a time until the event we needed it for arrived. My brother was even prepared to take off extra work to get in for a fitting. This runaround meant they not only failed to get the suit, but boxed us in so we didn’t have time to order elsewhere. They said the store missed a delivery (morning of) and that “they had the tracking number,” but to my knowledge they never got it. I honestly question whether it was ever ordered. If they had simply told us it was out of their capabilities to start with we would have found a different business to patronize.
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October 2023 by Karen H
Maddening experience. Ordered our son a suit (he lives in CA) to usher for a wedding. Paid for rush so it would arrive and he could be fitted Tuesday. Then - and every day since - no suit, no call, new story. Rep says it will arrive, they have a tracking number, no they don’t, it will arrive during the day, it will arrive in the afternoon, it was rejected before mall opened, etc. Between activities, my husband was constantly on the phone seeking answers. We ran out time last evening before an event we were hosting. So here we are: wedding day. No suit AND no other options. He will be wearing a small mismatched suit from high school. Do NOT give these folks your business!
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August 2023 by Vlad Nychyporenko
Drove here for an hour to discover they were closed for a “meeting.” It's so easy to update your Google page with the correct hours
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August 2023 by Sarah Roberts
Ben was great to work with and really got my man right for our special day. So professional
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June 2023 by Steve-O
Went in on March 11th to get fitted for a suit for my brother's wedding. They couldn't find the name it was under. I gave them every name I could possibly imagine it being under. Finally after about 15 minutes of them in their computer trying to find it, I called my brother and he talked to them to find out it was under the original name I gave them in the first place.....Ok, whatever.I get fitted for the suit. And also order a white undershirt that they needed to order the proper size for. I pay the few hundred dollars for the shirt and suit, and call my brother to let him know. He says turn around and get your money back. The suit was already paid for.Are you kidding me at this point? They were just gonna double charge for the suit?...I get my refund for the already paid for suit and leave to come back at a later date to pick up the white undershirt.Fast forward to June 3rd, almost 3 months since being there last. I come in to pick up the white undershirt. Oh they actually never got around to ordering it, so now I have to come back AGAIN at a later date because of their incompetence.Save your time and money and go to a Men's Wearhouse instead. These people have no idea what they are doing.
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April 2023 by gillart99
I don’t dress up that often but I need to look nice for some upcoming events. Staff was very welcoming and made me feel comfortable right away. I learned a lot and will now make this my go-to store. Highly recommend. Thanks team.
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April 2023 by Jesus Garcia
Had a very condescending sales person when I asked if there were cheaper suits. He gave me a terrible look and changed his tone after I asked this question.
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March 2023 by Tyler Young
Great personalized service and high quality items
