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February 2024 by Phe S
Horrible customer service.When we walked in, we were NOT greeted, we waited several minutes to check to check in.A white women walked in and was helped immediately.There were about 3 men workers in the back doing absolutely nothing.
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January 2024 by Abby Platts
I had such a seamless experience upgrading my phone at this location thanks to Thomas! He was patient, knowledgeable & did everything he could to make sure I was getting the best deal. I’m thankful for his help as this was my first time upgrading my phone and wasn’t familiar with the process. He was great!! Couldn’t recommend him enough.
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December 2023 by Russ Gonnering
Exceptional knowledge and service. We have used this store for Verizon purchases for the past few years and they constantly EXCEED expectations. We were in on 12/15/2023 and Thomas went the extra mile...no, the extra 10 miles! Stayed late to make sure everything was in order. We will never go anywhere else for Verizon products.
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December 2023 by Mark Rider
Aaron was very helpful, quickly set up each of our phones to display per each phone holders name and advised us on unlimited data which will be a big improvement and a better value for our family
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December 2023 by DRH H
Me and my wife got here right around the time the place opened, which is the best time to go. Got help the right away by a very knowledgeable sales lady. Answered all my questions. Gave me several different quotes about several different phones and plans. Of course they try to up-sell you on all the different protection plans and bundles and whatnot but she was not pushy at all which was very pleasant.
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November 2023 by Will Klumb
Cassie was very friendly and helpful. Very happy with the service.
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October 2023 by David Ernst
Very helpful staff.
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September 2023 by Tom F
Thank you Beatrice , amazing personality and very knowledgeable. We Thank you for helping with wifes cell ...the up dated 5 g sim card fixed all problems wife was having
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September 2023 by Angela Silbernagel
Service technician was not at all helpful. Felt like I had to drag answers out of him. Wouldn't explain the bill or options clearly. Gave me the new phone so I could start setting it up then walked to the back. Started data transfer and THEN he explained I should have selected the other data transfer option to get what I wanted. Why didn't he explain that before?! Also, charged $35 transfer fee (??? I did it myself) and charged $65 for a screen protector! Ridiculous. At least there was a short line. I guess this sort of thing might be why.
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September 2023 by Jake Trewyn
Stopped in to get my girlfriends phone fixed. There were some troubles getting into the account, but Lango was very knowledgeable and helpful. Thanks so much for the great service!
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August 2023 by Nicole Markowski
Had an incredible experience here. Came in frazzled because my SIM card was not registering in my phone and it was already a tough day and immediately they were very kind and knowledgeable and made me feel right at home. My mood was completely different walking out of the store. Thank you so much!!
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August 2023 by Scott T.
Good experience is sufficient staff available to answer questions. This was always a problem in the past. Staff is pleasant and helpful.
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July 2023 by BARTON APLEBAUM
While most transactions are over the phone, the staff in the store are polite helpful in explaining help the system works
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July 2023 by RYoung
My experience was horrible. I ordered for 4 phones online and was sent to that location for pickup. They refused to give the phones i paid for and the manager Brandon was rude, smug and condescending. He offered no solutions and I’m still currently without phones or services that I paid for.
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July 2023 by Roy Niedfeldt
Not happy came on a Monday at 11am and the employee told someone it was as busy as a typical Monday. They left me and others waiting for almost an hour. Read their other reviews and you'll hear similar things. HIRE MORE EMPLOYEES VERIZON
