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January 2024 by Chitown
It's just ridiculous how people misunderstand and prejudge others who comes to drop off or pick up medication. racist people calling racist police officer to the pharmacy saying someone is suspicious is so damn sad I'll never go to this Walgreens again.police hiding in the store watching black people shopping this Walgreens is one that needs to be taken away! The workers here knows exactly who they are is just stupid and sad!!!!!!!!
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November 2023 by Freyja Newleaf
Save yourself your time and sanity: avoid going to this Walgreens Pharmacy. They are understaffed, overwhelmed, and as an example: it took over three weeks for them to fill a simple prescription (only to get it incorrect). They will refuse any accountability for their negative behavior, and they have routinely failed to deliver anything resembling "customer service." I'm not a hard grader. I'm a very patient and understanding person, but to be consistently shrugged off causes me to take a step back and ponder whether or not there is a subconscious and/or work-cultural bias against the LGBTQIA+ community. I could just be the one that slipped through the cracks, but judging by the 2.3 star rating, I'm beginning to doubt it.
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November 2023 by Eboni Burse
So I’ve come to this location several times and all the clerks except for I think her name is Sally she is an older women that’s works the cashier in the front most times I’ve noticed that she doesn’t greet/speak to people of color when coming/ going from the store but other customers she speaks hold conversations with CUSTOMER SERVICE is to be given to all customers just not certain ones I stood in the aisle where the make up is for about 5 minutes just to see if it was just me she wasn’t speaking to but no this happened to several customers of color very disappointed I even spoke to her and she did not speak back so when I came there to pick up my prescription today I asked her what her name was because again as I entered the store she didn’t speak to me but spoke to other customers that were not of color just my observation
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September 2023 by Warren D.
Date of visit: September 23, 2023 I needed to snag a greeting card for a birthday party as I had run out of cards at home and we were hitting up a birthday party in the area. Let me tell you, this store is hopping! There is a steady stream of customers coming in and out and the parking lot can be a bit chaotic. I don't visit this area all that often but I suspect there aren't many other options and that's what makes this such a popular spot. The store seems a bit rundown, both outside and inside, and could use a substantial refresh. There are shelves that are empty and others that have random items placed in them. They also could use more staff to move the line faster.
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September 2023 by jessica hill
I’ve had the most unbelievable experience here a week and a half ago. The pharmacist, tall, older, white guy with glasses with the brown reddish hair called the police on me sitting in my car. He would not give me my medication in the drive thru. I had my ID, address and what ever else they could ask for. For some reason this particular pharmacist is always rude and has an issue of some sort. He demanded that I come in even after telling him my leg had a brace on it. He then replied, “Well get someone else to do it.” Still at this very moment I don’t know what his problem was because he would not answer when I asked him the issue. He did tell the police I have several people pick up my medication just to get me out the drive through. That’s a total lie but even if it was the truth what would’ve been the issue with that? I have been reaching out to their corporate office AND the district office but have yet to receive a call back. I spoke to 3 customer service reps at this point. I’m starting to believe it isn’t just me after reading the reviews. They will get it when it hit their bottom line numbers I guess. I don’t want to say what I really think this pharmacist real issue is but I’m starting to believe the corporate office is comfortable with his behavior.
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September 2023 by Margaret McGee
Quality of service has fallen off. Prescription called in at 9am not available until 3pm. Was hung up over the phone two times. Ibefore
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August 2023 by Amy Poshepny
Time to find a new pharmacy! We were unable to pick up 5 out of the last 6 prescriptions at this store, because the pharmacy was closed. I don't have time to constantly follow up on prescriptions and hope the pharmacy is open during regular scheduled hours. This pharmacy is unreliable.
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July 2023 by Jeaninne Bauer
Came to this location fir passport pictures after stopping at the location on State St and was told to come after 3pm cause on Sunday they're too busy. This location on Center St was to open at 9am. Several people and myself (i stayed in my car) waited till 9:10 and the store was still not open. Even 2 employees were waiting outside unable to go in. After 10 mins waiting, I left not to return again. Very dissapointed!
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July 2023 by Douglas M.
The pharmacy good. Lady that usually works the front counter, good. But the walgreens rewards always seems to not calculate right ( be careful) and men's bathroom always filthy. Poop always on toilet, stinks,etc. Sorry, nasty situation
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July 2023 by Laura C
I've neen waiting 9 days for a simple sleeping pill. Obviously when you NEED a sleeping pill you need it. 9 days later and when I finally spoke to someone (a 30 minute wait) they said they would have it today. They do not. They also are not releasing the script to another pharmacy.
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July 2023 by Coco
Always super helpful at the pharmacy. For a while there I had to get insulin needles for my cat (too d*** to remember to get them on chewy), and they were always helpful and made sure I had the right ones and getting me the best prices.I get my meds here too and they've always been nice. The cashiers are pretty nice too. might have long wait times but it's kind of expected.
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July 2023 by Sean Deardorff
WARNING: Do NOT use this location unless you need life saving medication. I live next door and visit frequently, but today was the last time. While a good portion of the staff is at least adequate, one of my first negative experiences here was with an older female manager or shift lead who was clearly unafraid to let her guests know she hated doing any customer service work for them (routine stuff like helping find a product) and her attitude has clearly infected a huge portion of the staff who frequently exhibit a complete lack of care or concern for doing their job. During a transaction with a BOGO item today, the discount didn't ring up after I dialed in my rewards number, advised a new staff member of same, she scoffed, clearly agitated that she had to go check the sale tag on the item, and eventually returned to tell me the sale was only valid with a mobile phone coupon (odd since that's NEVER been the case in the decade I've had a rewards card); told her I needed to go check. As expected, it had nothing to do with a mobile coupon, the offer expired 12 days ago but management and staff here is too lazy and incompetent to properly run a retail store. Told new cashier same, she scoffed and laughed. Told her it's not funny because I shop there almost daily and it's annoying to have my time and money wasted by someone else's lack of effort. She scoffed, laughed again, and condescendingly replied, "Awww, are you mad? This sounds like a YOU problem!" Wrong again, it's most definitely a YOU problem. Pretty sure her name was Kayla or Kaylene, regardless, she has no business working in a position that requires communication with other humans; fire her or make her designated toilet cleaner. She just lost you thousands in revenue. I'll never be back. For the most part, this is where you wanna go if you wanna be treated like a trashy hoodrat by trashy hoodrats. Good riddance.
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June 2023 by Stephanie Lowery
Edited: I wrote this review 2 months ago. Editing to add that once again today (5/25) a sign up at 4:30pm that they're closed. Photo for reference.This store sucks. The pharmacy is the worst part of it, I think. It's super gross to come in through a cloud of cigarette smoke by your staff right at the front door only to pick up prescriptions from them afterwards. I've been there twice in the past 6 months where the pharmacy just has a sign saying basically we don't have staff so we're closed, and no directives about how to get my medications elsewhere. The retail part of the store isn't great but it far surpasses the pharmacy.
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April 2023 by Shanda Mm
The new manager is AMAZING. Mr. Brian Gant has made this store my preferred go to and I live 15 miles away. We enjoy our shopping experience so much lately, clean, organized, no long wait lines, this is a major improvement!
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April 2023 by Daja Boyd
I’ve been coming to this location years now but the customer service as of late has began to improve quite a bit I had a great experience with their new addition Brian Gant he is very kind and eager to help !!