Western Building Products Inc. has received mixed feedback from customers and employees. Many reviews highlight the company's excellent customer service, with staff members like Mark, Bruce, and Marilyn praised for their promptness and helpfulness in resolving issues. Customers appreciate the quality of the products offered and the dedication of employees like Robert, who went above and beyond to ensure timely deliveries. On the other hand, there are concerns regarding the quality of some products, particularly doors, which a seasoned carpenter noted as having significant issues with mortising and assembly. This has led to additional repair work and higher installation costs. Overall, Western Building Products Inc. is recognized for its friendly workforce and supportive work environment, making it a favorable place for employees. However, there is a need for improvement in product quality to maintain customer satisfaction and business longevity.
Wonderful place for construction and remodeling of a home, business, or building craft...
March 2025
My wife and I recently built a home and experienced an issue with our front door. We contacted Western and they were extremely prompt and responsive. They made our experience better and remedied our concerns. We could not be happier. Great thanks to Mark, Bruce and team!
December 2024
Marilyn and the front desk person, who's name I failed to get, were amazingly helpful today. Helped me in a pinch and pulled out more than one miracle to get something done for me. Highly recommend and they have great products. Thank you again!!!
