-
November 2023 by Revert Ryan (skate_or_rye)
Quality, Compassion, and Courteous... Lance and team were fantastic, getting my vehicle in, reviewing the issues and providing options. A-1 is now my go-to for auto repair. Thank you.Service: Auto brake repair
-
September 2023 by Steve Walker
We have known Lance for more than 30 years. Lance and his guys always do a great job keeping our cars running well. His work is always priced fairly.
-
August 2023 by Marina G.
Have been to A-1 a few times! It's tough to find a reliable mechanic in the area but Lance is helpful and very willing to work on a car at the last minute. Prices are very fair and he provides excellent customer service with quick diagnosis, quick phone calls, provides options for services, etc.
-
August 2023 by james schutz
My AC went out. A few different auto repair facilities were unable to locate the issue. It was recommended I take my truck to Lance at A-1. Very happy that I did. Lance and his crew dug in and found the leak in a very obscure area under the dash. On one of the hottest days this year, temps close to 100, Lance and his team tackled this repair and had it ready for me when promised. I'm a good judge of character; Lance is an excellent auto technician and honest and trustworthy. I highly recommend A-1 Auto Repair!
-
August 2023 by Erin Glembocki
A1 goes above and beyond every single time. Lance is so kind and generous with his time, always fully explains the problems and the charges and what our options are. I would say there were more times than not when I went into his shop for a checkup on my 220,000 mile car to figure out what a new noise was and he’d give me the answer quickly and often not even charge me. He had said if it took less than 15 minutes and it was a quick answer/fix it was no problem. I knew he was someone I could trust to give me the real answer, not trying to sell me anything but just keep me safe and keep my car running smoothly. I really appreciate Lance and the entire A1 team for their hard work. I have added him to my work list of recommended services in the area because he is so helpful, trustworthy and reliable. Unfortunately I am moving states but wanted to make this review before I left since he made such a positive impact. Thanks A1!Services: Auto water leak repair
-
August 2023 by Dick Wartman
I had an exceptional experience with A1 earlier this spring when my boat and trailer had to be towed to their facility due to frozen bearings on the highway. The damage was severe, but A1's team went above and beyond with a total and customized rebuild to restore the trailer to its original working condition.The communication throughout the process was outstanding. They provided weekly progress calls and an estimated timeline for the project, which helped me stay informed and reassured. A1 is a family business and it became immediately apparent to me that they are dedicated to pleasing their customers.Lance, in particular, was incredibly kind and genuinely focused on ensuring my satisfaction. It was clear from the start that he aims to please, and that level of dedication truly made a difference.Thanks to A1's expertise and hard work, my family is now enjoying our boat this summer without any worries about the trailer. I'm sincerely grateful to the entire team at A1 for their exceptional service and making our boating experience possible. Thank you all!
-
August 2023 by Brooke Eastin
A-1 Auto is a great place! It’s family owned and their crew is so friendly. They’ve done my oil changes and worked on all my cars.
-
July 2023 by Waukesha Lawn Service LLC
I can't say enough good things about my experience with A-1 Auto Repair and Auto Sales. They truly went above and beyond in every aspect. From their friendly and welcoming staff to their hard work, clear communication, prompt service, and top-quality workmanship, they exceeded all my expectations.Right from the start, I felt valued as a customer. The team at A-1 Auto Repair and Auto Sales greeted me warmly and showed genuine passion for what they do. They took the time to thoroughly inspect my vehicle, explaining the necessary repairs in a way that I could easily understand.Throughout the process, their communication was exceptional. They patiently answered all my questions and kept me informed every step of the way. I never felt left in the dark, and their clear explanations and cost estimates gave me confidence in their expertise.What impressed me the most was their timeliness. They completed the repairs within the promised timeframe, understanding the importance of my time. It was refreshing to work with a team that respected my schedule and made the process hassle-free.The quality of their workmanship was outstanding. They paid attention to every detail, ensuring that the repairs were done right the first time. I felt reassured that my vehicle was in great hands and that the repairs would last.I highly recommend A-1 Auto Repair and Auto Sales to anyone in need of automotive services. They have earned my trust and future business. From their hard work to their exceptional customer service, they truly deserve 5 stars. You won't be disappointed!
-
July 2023 by Elliebelle88
Will always recommend A1! Used to go to their old location when I lived in West Allis and recently moved to Waukesha and was SO thrilled they did too! Can’t say enough good things about them. Very friendly and personable. I don’t feel intimidated as a woman and they throughly explain everything. Most importantly, affordable!Service: General repairs & maintenance
-
June 2023 by Brian Balfour
Great service and very down to earth staff. Very pleased with the experiences we have had here and would recommend them to others.
-
March 2023 by Christopher Laudermilt
I have had numerous items fixed on my vehicles by these guys. They are trustworthy and do great work. 11/10!!
-
March 2023 by Kurt Piala
Nice and professional staff. Very clean shop. I had my IID installed and removed there. They had advice and good directions. Good experiencesService: Electrical
-
January 2023 by Scott Hoehnke
Lance is awesome. Extremely professional. This will be my go to shop from now on. Highly recommend them.Service: Tires
-
January 2023 by Ryan W.
Finding a reliable and honest auto repair shop is sometimes difficult and stressful. The employees at A1 auto made it easy for me to get what I needed done in a timely fashion while being treated with the best customer service I have ever encountered within the auto industry. Lance was a great help and very knowledgeable in what I was looking for. I strongly recommend A1 auto to anyone that is looking to get any work done on his/her car after my experience and will not be taking my car anywhere else for this reason. Especially not the car dealerships due to them always trying to get extra $ out of you when in reality your car does not even need the maintenance. Customer loyalty and employee honesty goes a long way in my books and A1 offers great service in all facets of their business. Thank you Lance and all who were involved with my vehicle, I truly appreciate your work!
-
December 2022 by Katherine Latawiec
I needed a new battery and A-1 got me in the same day. Not only that, but they charged me hundreds less than quotes I got from other places. They are so friendly and helpful. I won’t go anywhere else.Service: Battery
