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March 2024 by nikki
Made food wrong and was unwilling to refund
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March 2024 by Deb Bishop
We were setted, then 10 minutes later the hostess told us there was only 1 waiter working so it was going to be a long wait, so after another 10 minutes we just left. Worst service ever.
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March 2024 by Cassandra Mae Lanich
Me and my man enjoy going here a lot especially for half of appetizers.
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March 2024 by Andrew Milbeck
Ordered take out from this location, I was told it would be ready at 10:28pm didn't receive my food till 11:20pm. Then was told that the garlic mashed potatoes and cheddar cheese that I was charged extra for that was supposed to come with my salmon were out of stock. I didn't receive the broccoli either, I was given stale fries in place of both of my sides.
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March 2024 by Rachel Rivera
A lot of tables were empty, but we had to wait about 20 minutes because they were low on staff which was understandable. When the order came out the onion soup was cold inside out. I was embarrassed but I sent it back because it was too cold to eat, when she came back with it it was still cold. So she finally replaced it and that one was hot and delicious. But again when the food was brought out to us it was cold, the waitress was very polite but she had too many tables to attend, so it took a long time for us to get a refill which we ended up not getting and a longer time waiting for the bill.
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March 2024 by Kelly Mckelvie
My husband and I went to the West Allis one very recently. Ordered the sizzling steak with mash potatoes and appetizer. Applebee's I noticed even before the pandemic was having trouble. Now it's even worse. I don't blame them to much. A lot of places are short staffed and having trouble getting food. Not going back. Applebee's use to be a good place but went downhill.
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March 2024 by Sheila Bagin
The worst service I've ever had. Waited to be seated,waited to be served waited for an hour and a half for the food but never came. We left cause the waitress told us it would still be a while. I'm grudgingly giving one star
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March 2024 by Carla Smith
we got there at 6:45 didn't get our corrected food until 8:00 ... I feel bad for the waiter due to the kitchen being so slow but still messing up everyone in our section order, i received the most driest ribs ever literally gave me bones with bbq sauce & the kitchen person tried to say they all come like that? (i know they don't ive been to applebees a few times) if you can hear me pull apart some crunchy ribs then what y'all serving them for?? i didn't think it was necessary to go back n forth with her just for them to come out and make them the right way afterwards. but anyways im cool on this applebees ✌? never again.
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March 2024 by Randy Hollowell
Arrived 4:02pm on 2/27/24 for carside to go & clicked “ I’m here “ my order was supposed to be ready at 4:07pm, I waited till 4:13pm and nobody was coming out, So I went inside applebee’s and waited 3 minutes just to get someone to find out where my order was, Mind you the restaurant was not even busy. The guy told me it would be out soon. A girl finally brought out my food at 4:19pm , 12 minutes past my pick up time. I told her I was not happy and very dissatisfied with the service. She had nothing to say, handed me my food, I paid for it and left. Worst service I have ever had from applebee’s and I will not be returning. You just lost a customer and I will be sure other people know about your lousy service.
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March 2024 by Bri Mitchell
I don't understand why I give my phone number if the staff doesn't use that to contact me? Why wait until I get there to tell me that you have no mashed potatoes. Instead I was offered fries as a replacement like thanks?? But I wanted mashed potatoes. I would have just said to cancel the order if someone would have called me to TELL ME instead of putting me on the spot when I arrive! Also, is there even sauce on this coleslaw? What IS this? ?
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February 2024 by Latasha Woods
Service was good, customer service was good, food was great ?
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February 2024 by Michael Thompson
Food was good and the people are friendly.
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February 2024 by Christopher Brown
We weren't impressed. The food was poorly prepared and the place was frigid.
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February 2024 by Zachary Jens
I'm sad to say that the best experience here was the bathroom. Great ?
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February 2024 by A google User
Filthy dinning ??... OAN POOR CUSTOMER SERVICE...
