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January 2024 by Amy Wiorek (Amy)
I received the worst customer service I have ever received at any store in my life. The sales associates, or owner, or whoever he was, sold me a phone that was More expensive than the phone I had asked for and I was basically tricked into buying that phone because in the beginning, he didn’t have the phone I wanted. Yet later, in the conversation, he did end up having it. So, I needed the new phone activated, and I repeatedly had asked if I could avoid the fee and activate it myself. I never got a clear answer and before I left the store without my permission, they did activate the phone, and charge me the activation fee which I Made extremely clear the 10 times I had told them I Did not want them to do that and I Would do it myself. After I realize they activated it with all my permission I requested a refund I told them to deactivated. I told him I didn’t They did nothing to try and fix the botched system. They used to make more money off of me.do Not use this store unless you want to be ripped off and lied to!
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November 2023 by Denise Barba
I had a question he gave me answer good customer service
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March 2023 by Maria Rodriguez
My husband bought his prepaid card to continue his service but is unable to.When he dials the number on his prepaid card as he does monthly, the phone doesn’t allow him to enter the code from the back of the card. Instead the page keeps flipping back to the dial page.After many attempts to activate the card he was able to call Boost Mobile but they never answered the phone after leaving the message to call back.We went to the nearest Boost store. The girl there said she didnt know how do it.We the. Went to the next Boost store.The gentleman there said the system was down and it could take up to two weeks before it’s enabled to use the prepaid card unless we pay again and he could do it for us. How frustrating.So my husband is without his phone and we either pay again at Boost for them to do it directly ,try activating on a daily basis for a couple weeks with the prepaid card until it works, or lose the card and go to another phone service and also purchase a new phone.
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February 2023 by Eva Weigel
Extremely knowledgeable; always finds the problem with my phone and fixes it.Always kind and courteous.
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April 2022 by Shy Ruby
Was trying to get charged more funds on top of what I already paid. So I just left
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February 2022 by Tracey Ann Cartagena
The stores posted hours are not correct. Sunday 12pm-5pm, every Sunday when I'm able to go buy new phone or a new case this location has never been open anytime past 330pm. Idk if I'm wrong in posting the review I have but regardless this location seems to not need to be open maybe lack of sales. Totally understandable as do emergencies for employees. If the hours I have seen this location is open like their Websites POSTED HOURS are why is this store never ever open like the many many other BOOST stores are. Please update your current store hours to reflect when this location is really and truly open for Loyal Customer like myself since Boost opened their doors so I'm aware of the changes etc,. Thank You Boost for your attention to this simple overlooked UPDATES FOR HOURS/OPENED
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July 2021 by Waleed Hammad
Best costumer service ever and best prices around
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June 2021 by Fran Le
Amir was extremely helpful! He answered all questions. He is very personable. Please check him out.
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March 2021 by Robert Strother
I had an awesome experience here Mr. Amir was very helpful on switching my service over from straight talk to boost and also setting me up with a great deal on a new phone and service with boost mobile I recommend everyone stop by and check out what he can help you with and thank you again Mr Amir
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March 2021 by Dorletha Farr
Walked in and got just what I was look for. Excellent service!!
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March 2021 by Recey Wilson
Exceptional customer service, I will be back!
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March 2021 by Corrina G
Excellent service!!! Had to go to store to get new phone turn on.. he was fast and super friendly!
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March 2021 by federico Cervantes
It was a good service working with boost mobile.
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March 2021 by Corinna Kuhnke
I had the best service at Boost Mobile from Amir on 76th and Oklahoma
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March 2021 by Shirin Khalil
I have been to this store few times when I needed a mobile service whenever I had a business trip to Milwaukee and they always treated me with respect. I always get great prices on their services. Few days ago I recommended them to a friend of mine to have her phone fixed, she had no hope to have it fixed! she had very important data on that phone and they gave it back fixed like a brand new one with no data loss. So I thought that I should write a review they truly deserve after many services I have had from that store and was always satisfied, they have gained my trust to them. They’re so knowledgeable for what they’re doing, friendly and reliable.
