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February 2024 by Cristina S Marquez
Long line but it’s Burlington
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February 2024 by J S
Super long lines...staff everywhere but only 2 cashiers.. poor management
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February 2024 by Hailey Horne
One cashier working but multiple other associates standing behind counter flirting. A customer set the door alarm off, and the loss prevention lady stood and kept talking to an associate. The one and only cashier had to go check the bags of the customer who set the alarm off.When discussing with my friends, the “manager” Jeanie decided to mutter something under her breathe.She had a terrible attitude. The workers refuse to provide a phone number for corporate.
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February 2024 by Lola Frias
Shopped for 15 minutes ..waiting for check for 45 minutes!!! Customer service is horrible
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December 2023 by Warren D.
Date of visit: December 11, 2023 I haven't been to a Burlington in forever but I see that I am not really missing anything after visiting this sad, shambolic outlet! Outside of the security guard, saying hello as I entered, there were no other employee interactions. The ones I did see actively avoided the customers on the salesfloor. Merchandise littered the floor in nearly every aisle, it was like they hadn't attempted to recover from Black Friday all this time later. I did find something that I wanted to purchase, but the line was incredibly long and after five minutes of waiting and the line not moving, I gave up and--unlike apparently every other customer that has ever visited this store--I put the item I wanted back where I found it. It's likely to be years before I try another Burlington again!
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December 2023 by Humayoon Folad
50+ customers waiting in line to check out but just 1 person working on the counter. 4 other counters were completely closed.
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December 2023 by Dragneel14
This is the slowest and most messy store I've ever been in. I will never come back. And don't say you're sorry for the inconvenience and are looking into it because you're not. There are many reviews saying the same thing, so you must not care.
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November 2023 by Lanita Elliott
I was extremely pleased with my experience here today! I will mention this. It was extremely busy when I was there!An employee named Amarissa made this experience the very best for myself & my 2 1/2 year old granddaughter! She helped me the first time with locating the toddler's winter jackets. I'd walked around the store with my grandchild & wasn't able to find it.Amarissa was at the front, checking out customers, when I politely) interrupted her. I'd inquired where the toddlers winter jackets were? This was after I had been walking around the entire store & couldn't find them. Now, she simply could have pointed me in the direction of the jackets. However, she actually took the time to help me & showed me where they were!She was extremely polite, courteous & friendly! She went above what she needed to do! She even was looking at sizes for me after asking what size(s) I needed! She ended up taking me over to where more of them were located in the store! Even when I (believe) her boss or another employee was asking her (via headset or something like that) where she was.She made my experience the most effective, easiest & most pleasant I've encountered! I ended up buying a jacket there, just because of how helpful & kind she was!
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November 2023 by sue cochran
Found a bath set of rugs W/Shower curtain that was missing shower curtain. Rugs matched what i have at home. they wouldn't mark it down to match other 2 rug sets pricing and took it away from me to reprice and put it back out for sale for later. even though i wanted to buy it then. let my $200-300 order in my cart and left. Never again at this store totally bogus.
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November 2023 by Jennifer Hill
Very cluttered, unorganized, dirty place. Only had 1 sales person checking our and live had about 15 people. Then sales clerk had to stop and answer the phone. She didn't take off security tag so we had to go back and they had to go threw our stuff to find the tag
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November 2023 by Sue C.
terrible lack of customer care or making you happy. we don't mark anything down if a set is missing something we reprice and sell later. so she took it from me even though i wanted to buy it when i found it. left my whole cart of $200-300 worth of items because they weren't being reasonable. Never again. Store is a mess and employees don't care.
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October 2023 by Adin Rekow
They have a very large selection of men's, women's and kids clothing, coats, socks, shoes and home supplies. Kitchen, bedroom, living room and bathroom items. Most items are 50 to ,80 percent off on national brands. Brand names are in all sizes and colors. Nike shoes marked $145.00 sale price is $42.00. Great deals in every row.
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October 2023 by Loubna Ait Amara
This location doesn't diserve even 1 star, always same problem check out that takes forever, also today went to buy pants for my son, I got like 5 or 6 but left them just because fitting room was closed? will never shop at this location again.
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September 2023 by Lisa Marie
I went to this store a month ago and they did not have any women's dress pants in my size. I called today to confirm that they have women's dress pants and they said that they did have them. I went there again today, and they did not have a single pair in my size! It was very frustrating. The store was in disarray and a mess. Also, the fitting rooms, along with the restrooms, are closed. How am I supposed to purchase clothes when I can't try anything on? I will not be returning to this store. ?
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September 2023 by Me
I read the reviews after my bad experience. 2 cashiers taking their sweet time while the line is long as anything. And obviously you don't care because these reviews are almost a year old and nothing been done.