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November 2023 by Jamilla Walker
I filled everything out online, Which was really easy and when I came in to check into my storage the woman was super kind and friendly. I would use Extra Space Storage everytime I need too.
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November 2023 by Ms Amy Dorn
The manager is VERY FRIENDLY & made it easy for me to get my unit & explained everything to me thoroughly. She DID her job, very well & is very friendly & courteous. Which I truly appreciate that!
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November 2023 by Tammy Hill
Ms. Amber was professional prompt new the details of my reservation the moment I walked in. Detail oriented of all access of the rental details
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November 2023 by Madeline Garcia
Amber is awesome. Very polite,and informative. She walked me through the process and made me feel welcome. She has really turned this store around. Great job!!
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November 2023 by Anthony Nunez
Oshondra Tyler did an amazing job with showing us the 10' 25' storage unit was very helpful with information and price explained that insurance comes with it as long as you pay for the coverage of course but I definitely would recommend going here for your storing needs!!
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September 2023 by grisel herrera
Rhis is a great place to rent from. The storage units are a really good size for everyones individual needs. I would like to add that their customer service is on point, and Amber is great. What a humble and genuine human being, made the experience of having to need a storage unit more bareable and not so overwhelming. What a great experience overall. Thanks guys!
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September 2023 by Michelle Vidrine
Amber is amazing! So helpful! She really took time to help us with our situation!
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September 2023 by Bonnie Pawlowski
It took me awhile to do a review for my experience at extra space storage. Originally when I first rented the Mgr there was nice and showed us around, as we got to talking she brought up another person's storage unit and said some personal feelings about the potential renter which in turn caused problems for us as we knew the potential renter. She also screwd up our rates for the rental unit. The previous manager is no longer there and we met the new manager Amber. Who has been very professional and nice. She has returned phone calls to me promptly. Even when she did not have an answer yet to my rate. She still followed up with me and let me know she was working on it. I appreciate Amber and the professionalism she has given us.I am happy to see Amber at extra space storage (Burnham location) she is kind, courteous and knowledgeable and always greets us with a smile when going into the office.
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July 2023 by Margret
Rita is one of the best professional and friendly assistants with great listening skills, offering realistic suggestions/advice and sense of humor that literally helped lighten up my stress in locating a much needed Storage Unit at Extra Space Storage in such a short time period. WoW! ?????? Thank You Rita ?
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July 2023 by Timothy Fisher
I have 2 storage area’s through three different owners. By far Extra Space Storage is the best. She is always so nice and kind. I have referred people in the past and I will keep referring them in the future nice and clean, understanding. She caused that extra.
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July 2023 by Micky Lopez
A few years ago I rented a unit with another company and it was a pain. BUT TODAY WAS AN EXCELLENT EXPERIENCE, THE GIRL VERY ATTENTIVE EVERYTHING CLEARLY PERFECT MADE ME FEEL COMFORTABLE IN THAT PLACE, 10. ?
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June 2023 by BARBARA GREPO
I had a great experience with Extra Space Storage today! Amber answered the call promptly, was courteous and knowledgeable and saved me time by filling out the move-out form for me. She explained everything thoroughly and I’m confident she has everything under control. She has a pleasant demeanor and helpful nature. Thanks for making it easy, Amber! They are lucky to have you on board!!
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June 2023 by Shelly Kueny
Extra Space is by far the best storage facility around. Indoor storage, climate controlled, competitive pricing, and what I love the most is having 24 hour access via your code. They have the facility well secured, and I've never been worried about something happening at all. Amber is phenomenal, she's super pleasant, professional, and goes the extra mile for customers.
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June 2023 by Amaya Dielen
Amber was extremely kind and helpful! I've never had a storage unit before and she helped me find my unit easily, and when the first lock I had broke, she quickly went and got me a replacement and stayed with me to make sure it would work.
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June 2023 by Mickey G.
Went to pick up our daughter's items and her TV was gone. We had the unit for a month. Damage to her bed and other items as well. I was told by management that there was nothing they could do, as I had not gotten the insurance. How is this good business? No security cameras, BEWARE!
