CVS Pharmacy® in West Allis is dedicated to providing convenient and friendly service for customers' pharmacy, health, and wellness needs. The store is open seven days a week, making it easy to refill prescriptions, get vaccinations, or pick up personal care items whenever needed. Customers appreciate the helpful and polite staff, with many noting the kindness and patience of employees who go out of their way to assist. For example, staff members are often described as knowledgeable, efficient, and accommodating, especially when answering questions or handling coupons. The pharmacy team maintains a professional and friendly attitude, greeting customers warmly and offering service with a smile. Some reviews highlight the store's efforts to save customers money through weekly deals and the ExtraCare® rewards program, which offers personalized discounts and rewards. The store also provides time-saving options like same-day delivery and free CVS® Pickup for online orders, helping busy customers stay on schedule. However, there are occasional concerns about store safety, such as panhandling outside the location, which customers find upsetting. Overall, CVS West Allis is seen as a reliable place for prescriptions and everyday products, with many customers returning regularly and praising the staff’s helpfulness and kindness.
The pharmacy and store employees are always helpful and friendly.
April 2025
Terry the cashier at this location exemplifies what good customer service means. He is an asset as an employee and front line representative of CVS. In a time when good customer service is getting harder and harder to find Terry is a beacon of light: friendly, accurate, helpful.
April 2025
Very polite cashier, and was very helpful to my friend who needed a little extra-help with checking out. Kindness goes a long way and only takes a second to do it!
