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March 2024 by freddie wenzel
Very helpful and kind , friendly employeesIt is the nicest storage facility I have ever used. I highly recommend it!!!!
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March 2024 by U'Real Watkins
Kayla was such a great help with finding my very first storage. She was very thorough and kind. I will recommend Life storage to friends and family. Kayla’s services were greatly appreciated.
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March 2024 by Barry Szymanski
Rita, the manager is professional, pleasant, easy to deal with, and willingly walked us around to show us all the options. If I were still in business, I would hire her immediately.
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March 2024 by heenyhone
*Update - I just received a postcard stating my rate will increase from $81 monthly to $150 monthly. This is obscene and they ought to be ashamed. Disguising greed with "current market conditions" to raise the rate exponentially every few months is sickening. I will be vacating shortly.The representative that answered when I called was extremely helpful, courteous and efficient (5 stars). The facility is clean and secure. I deducted a star because the rate increases are so frequent and extreme.
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December 2023 by Павел Казармщиков
Haven’t had any rent experience with this place. But extra cute and nice Rita Bub behind the counter who’s taking care of the place in the morning will give you the best possible service. Compare to ANY other place this one really cares about what you say and what you need, she wants to help you, she hears you!We’re in the building next to her and lost one of our deliveries. With her help we found it pretty quick across the street, even though I visited the wrong door.That was a real pleasure to talk to her, she made my day better!Area is safe, office is bright and clean. Based just on that I’m pretty sure storage cells are also well taken care of.
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December 2023 by Linda Class
I came to life storage on Wednesday eveing after work and was greeted by Rita and her Co worker whom I never got his name but both were very friendly, attentive and helpful in helping me get into my storage in replacing my lock after misplacing my keys. I have been using this facility for 2 or 3 years now and its clean, accessible and convenient. Thank you guys!
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December 2023 by Shelly Brandis
I have a couple of storage units here. A payment I made was applied to the incorrect storage unit and although I would have received a credit on that unit, I couldn't come up with two payments to pay for last month's payment that was received but not applied to the correct storage and the current months payment. Rita was wonderful and helped me get my account corrected. Thank you, Rita!Four stars is because I had to make several calls regarding this situation.
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November 2023 by Alex Santos
Shout out to the store manager Rita for giving me and my boyfriend great customer service ?
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October 2023 by Nicholas M
Staff was very friendly and helpful and the process was very quick. Also they have carts and an elevator which make moving super easy, very clean and organized facility. Highly recommended.
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October 2023 by Alex Engelmann
Stoped by to rent and look at the sizes of the storage units. I was helped by Rita and she was very nice gave me a full tour of the place let me see the sizes I was I interested in renting. They honored the online prices overall great staff and a nice clean place to store your stuff would highly recommend
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October 2023 by Mike Z
Nice clean facility however the main entrance gate has been stuck open for over 24 hours. I called yesterday on a Sunday and got through to the emergency hotline but she could not get through to anyone in the region that could respond. Went back today. The gate is still up. I called the hotline again. They connected me to the site manager and she just said they should be out sometime today to fix it. I do not feel like this place is secure at all. And they definitely do not respond to emergencies.
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October 2023 by Anne A
I have been so pleased doing business with this facility. The office manager, Rita, is outstanding! She is quick to respond, friendly, and solves problems to everyone’s satisfaction. The facility is super clean, temperature controlled, and has plenty of carts to make the move easy. I am very happy I chose this storage space. Thank you, Rita!
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October 2023 by Bethany Rennock
Rita was super helpful when I was looking into getting a unit. She was patient with my questions and made sure to walk everything through with me. Would definitely recommend coming to her to get a storage unit.
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October 2023 by Oshondra Tyler
Rita is absolutely the best. I will recommend everyone go to her for the best customer service experience.
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August 2023 by Aaron Foss
The absolute worst customer service I have experienced in a long time, I would not recommend anyone utilize this facility. The store manager Gina is an absolute disgrace of a human being. Long story short, there was a scheduling error and staff was not present at the posted open store time. The store stated it was open and it was not, that discrepancy cost me and family roughly $400 dollars. After explaining the situation to Gina she stated that she was entitled to vacation and that she would not cooperate with us in any way shape or form and became very defensive. When I asked for a managers information she stated she was the manager and it was basically "too bad so sad". All we wanted was a path forward and some understanding that their error cost us $400 dollars and I got a rude b1tch unwilling to cooperate with simple kindness.
