GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. The store also carries trading cards, sports cards, Pokemon cards, and other TCGs, plus gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, with the store now also buying PSA graded collectibles. The store is noted for its great employees who provide incredible, attentive, and helpful customer service. Staff are respectful, informative, and willing to go above and beyond, even during late visits or technical issues, to ensure great service. The online store has also improved, with orders filled promptly and without issue.