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January 2024 by Rene Frazi
Buyer beware! I took my car in bc of the front was shaking. These people told me I need a total suspension replacement. My dad who is a mechanic who is unable to physically work on cars looked at it and said no way. Let’s take it some where else come to find out I only needed an alignment. So please don’t go to this place. Based on the reviews they are big into scamming women not knowing we actually have other resources who can give us a second opinion. So your tactics may work with some but not with all.
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January 2024 by K G
These crooks told me I needed $2000 worth of work done on my car. I then took it to TWO other shops who said I DID NOT all that they were saying that needed repair. I have bought tires from this place for several years but I will never set foot in a place that tries to scam their customers. Also reporting this to the BBB, so thanks good year for printing out that paperwork which listed everything you said needs to be repaired.
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December 2023 by Caryn Moczynski
The staff was helpful and efficient, and Richard was able to have my vehicle seen quickly when I had a tire emergency with my Jeep. They explained everything so well, and Brian (and his co-worker) made sure my vehicle was safe to drive. So glad this shop is part of our community!
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November 2023 by Milwaukee's DJ Chex
Booked an appointment online and when I got there they stated they couldn't work on my car due to not booking online 24 hours in advance. Spoke to the store manager and they got me in right away. Thank you for honoring the appointment online.Goodyear Online needs to get it together so the online service mirrors the store appointments. From what I was told this happens a lot. Very poor online service, I'll will call the store from now on.
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October 2023 by erik hernande
So far so good a place you can trust and depend on.
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September 2023 by Lori Chedra
Marshall was extremely helpful and very pleasant to work with! 10 stars to him!! I had an emergency tow to Goodyear and he went over in depth what tires would be best for me for comfort weather and all the driving I do! I knew I needed all 4 tires as I got a lot more miles on them then they guaranteed! He helped me get my tires on that day! I do take the extended warranty it has paid for itself in the past I blew a tire and had to get a new one and it was covered also kept getting a low tire and they found a nail in the tire and fixed it for free also so didn't have to come up with extra money at the last minute for repairs!! THANK YOU MARSHALL! APPRECIATED ALL YOUR HELP!! This is now my 3rd set of tires from Goodyear over many many years!!
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September 2023 by Steven Fadrowski
There best for tires otherwise I go the dealer for everything else as it much cheaper there than here
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July 2023 by Robert Harwell
In life: often, you* are a doctor trumping the life-work of an actual M.D. * = ??, ??????.
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July 2023 by Ambitious Perry
I bought tires from this store recently. Last week Wednesday to be exact and they will not allow me to return them. I have not used the tires. I have a receipt. I noticed I got the wrong size. Tried to return to get right size and was told no. Would not give me my money back. Did not tell me it was a 5 day return policy nor does it say on receipt. Wasn't offered anything for the inconvenience. My money back is what I want. With no wheee to sell tires would good does the wrong size tire do me?
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July 2023 by Todd Kirkpatrick
Can't really rate this place. They were supposed to call me at 4:00 after making an appointment.. they never did. So much for appointments. So, I went to Mr. P's. Done in a jiffy. I had a flat. Didn't want to use a spare on my Mustang. I'm so vain, I guess.
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July 2023 by mari P
Good service and prices! Thank you guys for awesome work ? ??
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March 2023 by Yara Zabihi
Wheel alignment here is a scam.Paid 90$ online while buying a set of tires. They printed me a page that says camber and caster was not specific by manufacturer. Look how much I have to steer left to go straight.Tires are mounted so I guess good job on that.
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February 2023 by Breanna M.
I believe his name is Rich. The guy at the front desk. HAS ZERO CUSTOMER SERVICE SKILLS. I've never been treated so poorly in my life. I made an appointment online for a tire patch and came in 5mins before my appointment. As soon as we walked in the door the man didn't greet us but was mad. Then once we told him our issue and we made an appointment he got angry that we did it online. I guess your online system is garbage and doesn't give accurate scheduling. Then after he got the car in and patched the tire proceeded to tell us more thing that we're wrong with other tires. Which mind you my husband is a mechanic so he looked over the car before we left because he knew what happens at such shops. We tell him to just fix the one tire and will be on our way. He gets it done after another short lecture about where we should park next time we're in. Mind you there's 3 parking spots outside that we're all full. We were happy and paid and went on our way. Within 20mins the tire sensor monitor went back on and was saying flat tire. I then turned around and came all the way back already not ready to deal with this man. I walk in and he instantly is rolling his eyes. I tell him it's still flat and he gives me this whole speech about the bays being full and not being able to get to it right away. I told him i drove here so i guess i'll have to wait. I nicely asked if there's any warranty seeing as i just left and it's still flat. He again getting angrier now, tells me that if it's the same patch it will be free if not that's on me. I just don't get how hard your OFFICE job can be to treat your business so poorly? This place looks run down and dirty you think you'd WANT the business. This business will fall or probably already is under this guys watch. WILL NEVER COME HERE OR ANOTHER GOODYEAR BRANDED LOCATION AGAIN.
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November 2022 by Lynnette VanBeckum
Serv mgr Justin V. and the staff are the best. His knowledge & help gave us confidence in our tire purchase.
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October 2022 by Absolute Restorations
I went to make an appointment to get a tire patch and my tires rotated and a diesel oil change, I lead with the tire packs and the older man at the front counter does not have very good customer service skills, the soon as I said I need a tire patch he cut me off and said it wouldn’t be today. Not a good way to acquire new business treating customers like you’re not a part human do not recommend this company seems like if you have a smaller job they’re not interested in you at all.Literally they had two cars in the base. The manager said he just got swapped which was a bob face lie. No problem good year I’ll choose a different tire manufacture next time. Way to go, lost my business
