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December 2023 by Sara Folgert
Keyona was very helpful and kind. She was uplifting when we had questions and was engaging in helping us accomplish setting up the new card! I really appreciated Keyona’s energy and it brought a smile to my face!
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December 2023 by MARIO GONZALEZ
Maria has great customer service.She was very nice to me to go over stuff about CDS .
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November 2023 by Steven Smith
Savanna , did an outstanding job of helping us out of a very important transaction . We traveled 3&1/2 hours from out of state and if she wouldn't of figured out how to solve our problem , we would have had to change our closing date on our new home . Cannot express how greatful we are .
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November 2023 by Mom Stenzel
Sakhone Phakphoom was the best!! She made the loan process so easy and answered all my questions. I love Guardian Credit Union!
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September 2023 by Fred Robinson
I would like to thank Mariah,maria for taking the tyme to help me setup the guardian app on my phone!! Thank u guys so much!!
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September 2023 by Heidi Krenz
Mariah was amazing switching over some CD’s for my family
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June 2023 by Robert H.
I only dealt with them because the dealership offered the loan with them. Decent rates, but from everything I can tell this is a company that exists to nickel and dime you over everything. It's "gotcha" finance. They don't make money on loans or deposits, they profit off fees. Anyway, paid the loan off early, and it was still difficult to unentangle yourself. They make you a "member" when you do business, leaving this place is just as much of a pain as dealing with them. Do yourself a favor, if a car dealership has GCU at the top of your paperwork, get a loan through your bank or walk.
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March 2023 by Lisa Meadows
I needed to change financial institutions because of identity theft problems. Savanah you made me feel at home. You are absolutely just the best with customer service and finding me the best product!
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February 2023 by Scott Dresden
Repeat loan customer and blown away by the low rates and more important, the AMAZING customer service from Sakhone Phakphoon. She is effective, flexible, and made the whole experience an absolute pleasure. Turned down dealer financing as working with her is far easier. Keep up the great work. You now have a loyal GCU customer.
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February 2023 by Arianna Cruz
Maria was very helpful and friendly,she was patient and has really good customer service skills.
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September 2022 by Lilah Alexander
Maria was such an delight to speak with about opening up and setting up as a new member with an savings/checkings account. She was honest with the information provided and informative with any questions I had.
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September 2022 by romell jackson
Maria has great customer service skills. She was very informing and patient. Very nice lady
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September 2022 by Gavin Janik
Keyona is always so nice and genuinely caring. I love working with her.
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July 2022 by Isabelle Stoddard
Mariah was very helpful, pleasant and diligent. Great service!!!
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June 2022 by Jill Haushalter
Mariah is always super knowledgeable and friendly! Thank you!!
