MyEyeDr. is a well-regarded eye clinic that offers a positive experience for its patients. Many reviews highlight the professionalism and helpfulness of the staff, particularly mentioning individuals like Julie and Dr. Knight, who are noted for their informative assistance with insurance and eyewear selection. Customers appreciate the excellent communication from Dr. Knight and the courteous nature of the office staff. The clinic is praised for its clean and bright environment, making visits comfortable. However, some reviews mention occasional wait times beyond scheduled appointments. While many have had good experiences, there are concerns regarding the availability of eyewear and the challenges of picking up glasses, especially during unexpected closures. Despite these issues, loyal customers express their commitment to returning, often citing long-term relationships with the clinic. Many are grateful for the genuine care shown by the staff during difficult situations, which has created a strong emotional connection. Overall, MyEyeDr. is recognized as a trusted place for eye care, with staff who strive to provide a caring and professional service, although some operational improvements could enhance the customer experience.
Julie is amazing! I’m so happy to have such a great experience! She was so professional and informative about my insurance coverage! She also styled my glasses and provided her professional recommendations for a ruby tint transitions lenses!!! Best eye clinic in WI! Thank you Julie and Dr. Knight!!!
January 2026
Great customer service. Very friendly and detailed.
December 2025
Stacy was super helpful. She listened to my needs and concerns. She worked with my insurance and helped me pick out the perfect pair.
