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March 2024 by Lauren Z.
The staff were so helpful when I had a change of plans. They quickly and kindly accommodated me. Definitely a great customer service experience and I'll be back for party supplies in the future!
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February 2024 by Tangina Barrons
Awesome selection!
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February 2024 by Elizabeth Santiago
Very pleasant and attentive to serving customers. Always greeting customers when walking in.
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January 2024 by Mary Walker
The store is fabulous, great selection and the staff could not have been more helpful!
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January 2024 by Elliott George
The store was dirty and disorganized, and the employees were children. Literally. But the saving grace is that they had exactly what I needed.
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January 2024 by Adriene Wright
Ordered Balloons for a retirement party. Arrived late, the balloons lasted 1 day. Paid for 2 table top party balloon bouquets. Will never have them delivered again, and I'll be sure they fill them to last!
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December 2023 by Pamela Eggleston
Bad customer service.
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December 2023 by Vanessa Gill
Love party City ???
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November 2023 by La Cooper
Celebrating 70th birthday. Order was a smidge off and the manager fix it and got the correct order delivered within 30mins.Thanks so much for making one thing less stressful on this day!
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October 2023 by Adam J.
It's interesting to see all of these negative reviews, I just had a great experience (though it was an online & delivery order) You can order online for same-day delivery and they'll deliver beautifully arranged balloon bouquets and party supplies directly to your home. I had some questions about my order and they were super helpful on the phone. Right at 9am on the day of the party I got text updates that my balloons and catering supplies were on their way I'd use them again in a second.
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September 2023 by Claudia Rivera
I don’t know how this place is still operating because:1. Inventory was under stock, unorganized, and the store was a mess2. The employees were on their phones with their AirPods in, ignoring customers. When I went to check out, I had to wave my hand to get their attention and then seemed bothered that I wanted a service.3. I’ve been to various party cities and the checkout process was not consistent to my past experiences at other store locations. For example, they didn’t offer a weight for my balloons nor bagged my balloons (especially when it was on a windy day).I understand that we all have bad days however this was sad to see because these are the reasons why stores close and I grew up in Milwaukee so it’s sad to see that our communities won’t be able to have the same experiences as other areas.This was on Saturday, 9/1 around 5pm
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September 2023 by Sandra T.
Just went to get helium put in balloons. It's a little pricey for just helium, but service was okay.
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July 2023 by Lucky
Dashers beware:Went in for an order and was handed only half of it. When I brought it to the employees' attention, I was directed to the MoD who refused to fulfill the rest of the order. After multiple attempts of trying to explain the liability I'd be assuming by accepting a partial order, they continued to refuse to fulfill the missing half of the order thus resulting in me opting out of the dash.Tl/dr: accepting dashes from this location is gambling with being deactivated from the doordash platform.
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May 2023 by Venice Kingcade
I couldn't find my crown and glasses so I went to get new one
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May 2023 by Hannah Pauc
They had one cashier and she was checking someone out who was still shopping and refused to check me out for the two items I wanted to purchase