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March 2024 by Jose Flores
Carrie asked you to give a good review before renting you a unit
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November 2023 by Taffy Etchin
Alicia was a great help ! Very knowledgeable! Great smile super friendly. She’ll tell you everything you need to know about the location and even recommends others even if hers doesn’t have them !
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October 2023 by Bria moore
alicia is nice and very resourceful. she knows the property well and informative . great customer service.
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October 2023 by Jmine Pate
Angelica was amazing at the Public Storage on Lincoln 11122 W. Lincoln Ave. she was amazing. She helped me with some problems I had on my account was very respectful and polite and even is trying to waive some fees that were added for no reason on my account 100% would recommend speaking to her
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October 2023 by Nichelle Moore
Good pricing still looking around . Alicia did a great job explaining why I should choose public storage but I didn’t feel pressure . Great smile and customer service . She didn’t mind walking the property and showing me different spaces.
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October 2023 by Myana Cooper
Loved it! Ms. Alicia, one of the workers there gave me the best experience I could possibly have. She is the best!
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September 2023 by Lily C
TWICE I had a reservation and when I showed up no one was in the office. It was locked even though it said it was supposed to be open.No one showed up. I got ahold of customer service who gave me Alicia’s number (not sure how to spell her name) who they said was the manager for that location. She didn’tanswer the call nor called me back. I’m guessing this job isn’t a priority to her. Absolutely terrible! How can there not be ANYONE available to help??
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July 2023 by Elsie M
If I could give this place a 0 I definitely would! Open for business states 9:30am it’s after 10am and they are not open and this has been an issue before. The mailman has also stated they are never really open! Please save your time and do business elsewhere!! Very unprofessional!!
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July 2023 by Jose Martinez
Place is good, storage spaces are big and clean. Employee was helpful and knowledgeable, thank you
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June 2023 by Theresa Moore
If I could give zero stars I would. The most unprofessional business I’ve ever encountered. Our camper was totaled due to the negligence of Public Storage and they took ZERO responsibility. They chose to let a 37’ truck, park in a spot for 30’ vehicles. That truck ultimately backed into our camper so hard, it totaled it completely. The office is never open, the district manager is useless. The rates are outrageous. There are NO cameras looking at the parking spots. Please, don’t trust them or give them your business, there’s better places out there! For reference…our camper was 28’ 9”
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June 2023 by Myela Cooper
Great location nice and clean ! The Girl at the desk is very funny and gives good vibes ,I think her aleshia is what she said . Me and my mom had a good experience here !
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June 2023 by Michaelye Ross
Alicia was very informative and super helpful ! She didn’t mind walking me to different units to find the perfect unit and size for me. She was very friendly , lovely girl . Keep it up girl !
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April 2023 by Steve R
This establishment is very unprofessional. I came to pay a bill today, the doors are locked. No sign stating the business is closed or anything. I’ve come here before and the lady at the front desk is rude and impatient, almost as if everyone is inconveniencing her. I call the business today and I get a representative telling me, “oh it’s closed for the day”. Where did it state that because the hours they have listed on the website states they’re open. It’s really frustrating that I drove here for nothing. A complete waste of time and gas. I’m not exactly sure if this is a regular thing for this business but I would highly recommend going somewhere else. Please people, don’t waste your time
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March 2023 by Brian Allen
Made worth hold up for a period while the public deals around New means with covid 19. Time spent to store 1year paid on time and some extra on months for inflation. Insurances and dues find ways to bend the rules with illegal search and seigers. But I'm winning. The ladies at the desk are all sexy. But don't frat with the help. It gets slow , then they bite the attraction of just you.
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March 2023 by Sathren Whitfield
Alicia was GREAT! Very professional and personable. I think she's a great asset to your team. Keep up the good work Alicia!!
