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December 2023 by MR. MARVIN A. BUSH
My problem was resolved very quickly.
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March 2023 by Roman Martinez
Workers didn’t open garage door. My car was slammed into the door by the automatic system 5 times bending the garage door locking me in causing me to be late to work. They assured me a manager will call me, it’s been two days without a call. I’ve called corporate they told me a manger will call me. After the second call corporate once again told me they would take care of it. Going above and beyond, giving me an alt number to get in touch just in case the manager didn’t get to me. 5 minutes later I got a call from the manager very apologetic telling me they would take care of it and the next steps to getting my car fixed. Overall a very inconvenient problem as I just got the car. But staff was very apologetic and as helpful as they could be. As far as corporate goes they get things done. This company cares for their customers. I’ll keep this post updated for the after pictures and confirmation that my car was repaired.
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March 2022 by Jon P
On 3-1-2022, I took my 2001 BMW 330ci to Scrub A Dub located at **** ***** **** *** ** ********** ** and went through the car wash at approximately 4:00PM. When I left the car wash, I heard something dragging underneath my car on Brown Deer Rd. going west. At the gas station on 107th St. and Brown Deer Rd., I looked under my car to find a plastic piece not fully attached to the car. I also noticed the cover on my driver's side mirror was missing. I went straight back to Scrub A Dub and complained. The employee I spoke to wouldn't even give me his name. He commented a dent in the driver's door and tried to use an accident as an excuse for parts falling off my car. I said \
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August 2021 by Brian's Town car service B
Not the happiest right now,when things go south at least in my industry,long term faithful & long term customers,get consideratiobs,considerations, guess here that doesn't exist,highly disappointed,3 complete days
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June 2021 by Malinda Decelles
horrible service.....my car was damaged and they are refusing to fix the damage to my mirror. I was referred to the "sign" that says not responsible for damages...… was a membership holder for the ultra wash monthly.... I canceled my membership ASAP I want noting to do with this company. They don't know how to handle customer damages! RUUUUUUNNNN FAAAAARR AWAY ....OTHER COMPANIES ARE MUCH BETTER....DO NOT USE SCRUB A DUB!!!!
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October 2017 by eric mercado
READ THE DAMAGE LIABILITY WAIVER. READ THE DAMAGE LIABILITY WAIVER. READ THE DAMAGE LIABILITY WAIVER. READ THE DAMAGE LIABILITY WAIVER. READ THE DAMAGE LIABILITY WAIVER.
