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December 2023 by David S.
Came into store to purchase items for my wife and was accosted by three police officers telling me lost prevention assumed I was going to steal was questioned and told not to steal very embarrassed and disturbed by the encounter. Please disregard the one star they deserve none still profiling sad. Would not recommend going there if African Americans.
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October 2023 by Denise B.
Customer service is outsourced to another country. I received damaged items d/t poor packaging. At 1st, I only noticed 1 damaged item and called. Upon opening all of my items, the 2nd damaged item found after the initial call and was replaced in store by me driving there. I was shipped a replacement. The replacement is NOT the item ordered. So, I called back today again and was told "That happens. I can't help you." Really!?
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September 2023 by Jessica Davis
Had a wonderful experience today with Amber. She was able to help me match a shade of foundation & pick a cologne for the hubby. ?
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July 2023 by kurt markham
Some clearance in women's clothing
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July 2023 by Geralyn Friedrich
Best plane to buy makeup!!!
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June 2023 by R G
Not a huge selection here, and for "some reason", they have been out of samples EVERY time I have gone...very interesting, considering the two free samples at checkout are a staple of Sephora. Definitely not making the mistake of going again. Just buy online where you can find a vastly larger selection, and where you always get the two free samples of your choosing at checkout.
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June 2023 by Abbie Bottom
Went in last night around 5:30 pm and was very displeased with your staff. No one greeted me or asked if I needed help and I was in direct sight of them. They were also talking about personal drama and using expletive language - very unprofessional and unapproachable.
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June 2023 by Rachel G
Not a huge selection here, and for "some reason", they have been out of samples EVERY time I have gone...very interesting, considering the two free samples at checkout are a staple of Sephora. Definitely not making the mistake of going again. Just buy online where you can find a vastly larger selection, and where you always get the two free samples of your choosing at checkout.
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January 2023 by Engjellushe Kupi
Pretty good place. We go here often for perfumes and sometimes make up. Overall the staff is very friendly and helpful and ask if they can help. They do have some good deals also.
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September 2022 by Mike J.
I've been to this location twice and I had a good experience both times. They had a good selection of clothing and many associates ready to help answer any questions. The line was long but it's expected when the store is busy. The Amazon return center was quick and easy (2nd visit), I was in and out within 10 minutes.
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September 2021 by Myra Lindsey Hillen
I wanted to commend the jewelry cashier at the West Allis store for his composure with a racist. What he was told was appalling, and it was obvious that the man talking to him was not all there. He shouldn't have had to tolerate what he was told.
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March 2021 by Michael Harris
I ordered an item on line 4 days ago, or so I thought. since I didn't receive a confirmation email I checked again ant the item was still in my cart. I ordered the item AGAIN. Now two days later the idiots at Kohls say the item is out of stock. Do not believe if kohl's if they say the item is in stock. I use to like Kohls alot and did all my clothes and appliance shopping there. No wonder Kohls is suffering. Thank goodness for Amazon.
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November 2020 by Michele Michalak
very organized with distancing and all check out registers open.