-
October 2023 by Jacilla Jirik
I had purchased a set of front and rear JBL speakers along with an 8in amplifier and subwoofer for my Honda S2000 back in May of this year (2023) from Amazon. I asked my mechanic who I have known the entire family since I was 3yo to install them since he has worked on every car I had owned in the past since I got my first job at his dealership. Well he kept procrastinating and putting me off and 4 months had passed with me begging and pleading with him to do the installation. I'm a paying customer why wasn't he listening to me!? I finally got fed up and took my speakers from him that I had dropped off with hopes that it would be a visual reminder (epic fail). I stopped in at Stereo One on a Friday late afternoon not realizing they were closing for the day and told them my predicament and asked how much to install my speakers and how soon. They quoted me a very fair price for the complete install. I made the appointment at the beginning of October (my schedule is chaotic) and they stayed past close to install my speakers. But that's not what I appreciate the most that they did.... they called me midday to give me an update and told me that the magnets on the speakers I purchased for behind my seats in my 2 seater were too thick and would interfere with the steel stabilizing roll cage in the car. I was discouraged bc I can't return the speakers to Amazon bc my mechanic dragged his feet too damn long and I would have to try to find something else. I asked them to get me the models of some JBL speakers that would work and I would just have to return to get those installed at a later date. He told me he would see what he could find and would call me back. Couple hours later he called me and said he was able to put some spacers in to move the speakers forward away from the steel roll bar and make it work. I am beyond happy!!! I'm extremely impressed that they made it work so I wouldn't have to find different speakers and leave with my system incomplete and me unhappy. My S2000 sounds AMAZING! I am able to enjoy my music with the top up or down and as loud as I want without a speaker crackling or just not working at all. I have soooo much new found trunk space now that makes me even more happy. They are very professional, do very clean work and go above and beyond to make it happen. Thank you again for helping me get my music back in my car. You guys are AWESOME!!!!
-
October 2023 by Amber Uher
I've had all my cars done here, like 6 over the years. Wouldn't go anywhere else!
-
April 2023 by C-note Can
First time getting a alarm installed there it was quick and well worth it.
-
March 2023 by Curtis Mitchell
I had a great experience at Stereo1One. I had my Compustar 920S Remote Starter Kit installed with the Blade AL Module, which were both purchased off of Amazon. Most stores wouldn't install this product since it had some strange warranty policies, but there was no issue with Stereo1One. We walked in, and were instantly satisfied with the knowledge, experience, and proactive attitude by the guys at the store. Gave us a great rundown about the ins and outs of the product, and encouraged us to come back if anything went wrong. Great experience. Great service for a very reasonable price compared to other stores in the area. Definitely recommend.
-
March 2023 by Tina D
They do good work if you can get passed the rude customer service!! Customer service is horrible!
-
February 2023 by Albin SCHWARZ
Well I have gone here in the past and they were pretty good. This past time I went was absolutely horrible. They were supposed to open at 10 and the office worker came in at 11. The installers didn't show up until 12, 2-1/2 hours later and they finally finished my vehicle. Very unorganized and unprofessional . I now have an issue with some of the control lighting under the stereo that was installed however no-one answers the phone during business hours at this location. I would not recommend this location to anyone, save your self a headache and use the one on 27th street.
-
January 2023 by 1662dpatch patch
Love these guys. They got me in on short notice and did a great job. I was leaving on a trip the next day and had issues with Android Auto.I called the store, all the technicians were gone, so the manager had one call me from home after hours. Great guy, very polite and he was genuinely interested in helping me.After exhausting all possibilities to fix the problem, I later learned that 2 different charging cords of mine were bad. Grrr!Bottom line, I would definitely use them again and will refer them to others.
-
January 2023 by Chris Dixon
Bring my cars here anytime I need something fixed or installed with car audio and they always get me right. Great place to go and always helpful
-
December 2022 by Wes D
Tried to sell me a generic dual radio installed for $525. I got the model number, looked radio up it was priced at $99. Stay away from this place they will rob you BLIND of you don't do your research!! Always get your quotes at a couple different places and never let them tell you they can install right now!
-
November 2022 by DARRELL HOWELL
These guys did a complete sound system for me .....double din,subs,box,tweeters and door speakers. Exceptional work and hospitality
-
July 2022 by Nicholas Leggett (Nick)
No appointment was needed. Only an hour 15 mins or so for the install of Amp and x2 12 in l7s. Definitely had the best prices around. Going back for the Tints next. Appreciate fellas.
-
June 2022 by Lionel
In and out in about 45 minutes. Excellent work, clean install. Discussed where some wires may run for GPS, Android Auto, etc. Great install, so far no issues.
-
January 2022 by Jake Cote
I had an Amp and subwoofers already installed previously but was having difficulty with it working after getting my car back from the repair shop. I was able to schedule an appointment and let these guys diagnose the problem. It took some time but they showed me to how to fix it in the future and although I offered to pay a labor fee they didn't charge me. I appreciate the help and customer service.
-
December 2021 by Chelsey Christianson
I had a remote start installed and it wouldn’t work even if you were right next to the vehicle. I called and wanted a refund- they said they don’t refunds and would install a better version for $200 more. I asked if I could use the 25% off coupon that I had used on my first purchase toward the extra 200 I now had to pay. They said the $200 already included the 25% off and it was really $300 extra.They eventually let me pay $150 for the better version. It still doesn’t work and I’m out $450 as they “don’t do refunds”. Unprofessional and rude. Shotty work and remote starts. Do not come here.
-
November 2021 by Damaris Aviles
Went there without an appointment to see if they could reconnect my remote starter to my car. They were they quick, willing and polite. I was in and out in less than 20 minutes. Thank you!!
