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November 2023 by Dean C.
I’ve used Two men and a truck 3 times now for various reasons and I am always impressed with every aspect of the process. The setting up of the date with the office is easy and flexible to my schedule.The movers call me when they are on the way and are always there when they said they would be.The movers took extra care wrapping furniture to prevent damage. They worked efficiently as not to stretch out the billable hours.The movers put the items exactly where I needed the items to go.The movers were professional and courteous throughout the move.There were no surprises with the bill except that it was lower than the estimate - which is always good.I definitely will use them again if needed and I highly recommend the team from Wauwatosa.
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November 2023 by Mark M.
Luckily I called to ask about something on Tuesday afternoon before my Thursday move because they had me down for first thing Wednesday morning instead of first thing Thursday. I'm generally a pretty detailed oriented person but will also admit that miscommunications can never happen with just one person. The guy I talked to was friendly the whole time and assured me they could work with me to make the schedule work. I got a call later that day from someone else who said the same thing, shouldn't be a problem to make Thursday work, I said even if you can make it later in the day on Wednesday clearly there was a miscommunication and I could make that work. He said he was sure he could make that happen for me and that he would give me a call back once he talked to his scheduler. This was all happening pretty quick so after about an hour I called him back and was told there was nothing they could actually do and the guys would be there at 9 AM the next day so I got to frantically getting my packing done since I had originally taken Wed. off to finish that before my Thursday move because I had to be out by Friday.When they got there at 10:30 am (not 9) on Wednesday the guys were great, super friendly, on the ball, and careful about everything they were doing right up until they weren't. Unfortunately they dropped a solid wood bar cabinet that I can't replace. I get that mistakes happen but there was a little bit of negligence that led to this mistake. One of them started to take it down the stairs on a dolly with no straps or wrap at all after I warned them about the doors only being held closed by magnets, and he almost dropped it on the second stair down. The two of them managed to pull it back up just to have them throw one layer of shrink wrap around part of it and then when one of them suggested taking it down the stairs together, the other waved him off and said he had it. He almost made it before I heard the crash. Like I said mistakes happen and while him deciding to go it alone annoyed me I was mostly happy that it didn't go crashing through the window at the bottom of the steps and that nobody got hurt. Stuff can be replaced, its just stuff. Unfortunately the whole experience has continued to get worse since then. He said it was going to write it up, take pictures and that someone would call me while they were still there to discuss what was next, that didn't happen. He also neglected to tell me that in his report he could only add three pictures of the worst damage and that I should take pictures of all of it for the record. Well didn't hear from anyone while they were still moving, I asked again and he said he wasn't sure why they hadn't called and that I should hear that day still, again, that didn't happen. I did miss a call from them the next day where they said they heard there was an issue and gave me the email address to file and claim and asked me to send pictures of all of the damage, I was a little shocked because this wasn't at all what I was told was going to happen. When I finally did talk to the person who was supposed to call me he couldn't understand why I was annoyed that I didn't get a call when I was told I would, why I was annoyed that clearly either people didn't know what the process was supposed to be or they just told me what they felt would make it easiest on them. They then offered me $50 off my bill for my troubles and said they would send over their woodworking person to take a look at the bar. Played phone tag with them for a couple of days and finally got that scheduled for 3 weeks out now.So now I've paid them $1K for the move, they've broken my $2500 bar cabinet that I can't replace even if I want to in what was a completely avoidable accident and I'm waiting 3 more weeks for a woodworker to come over and tell me what anyone with eyes can see, its not fixable because the woods is snapped, I'm sure any good furniture maker would be able to take it apart and re-build it but unless that'
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November 2023 by Monica Rodriguez
I am extremely happy with the job done by Two Men and a Truck. They were prompt and exceptionally professional. I would recommend them without hesitation. The quote was very accurate and the two movers did an outstanding job!
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October 2023 by Iris H
Extremely happy! Had a team of 3 for my move - John, Dante & Quinten. Each of them was extremely hard working yet also personable. I moved from a large home into a 100+ year old tiny one and wasn't sure if it was physically possible to fit some of my furniture around the narrow corners, but somehow they succeeded in bringing in every single item! Very impressed!
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October 2023 by Pamela Beals
The two guys handling my internal move were absolutely awesome! They were very quick, careful, professional, and extremely helpful. We were having a number of things shifted in our house, and as such there was a lot of clutter in their way. They did an awesome job! Very happy.
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October 2023 by Kathy B
Chester and James knocked this move out of the park!!!! Everything we could have hoped for and more! Incredibly professional, lightning fast, careful and responsible. Add to all of the above - they finished almost 4 hours ahead of what we had scheduled! Will be recommending them to everyone!!! Thanks so much!!
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October 2023 by Don Ratz
Two Men and a Truck were fast, efficient and timely. I needed someone with short notice and they were availble. A bit expr]ensive, but worth every penny in the job they did. I would highly recommend them to anyone needing a fast reliable service.
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October 2023 by Cheryl Kagen
Gavin and Steve were very polite and listened to me, an older woman. They moved all my belongings efficiently, safely, and carefully and placed it where I asked. This is my second time using Two Men and I was totally satisfied each time.
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September 2023 by Blia Vee
Jordan and Tim from Two Men and a Truck were great! They were prompt, professional, communicative, considerate, efficient and took care of my belongings. They also helped me move a few other things to make room and asked me if I wanted my things in any particular room or area to make it easier for me. I highly recommend them and would definitely use them again!
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September 2023 by Beth Brown
Had a great experience, as always, with Two Men and a Truck on our office move in Milwaukee. Professional, responsive, great value, hard workers. Highly recommend!
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September 2023 by Gary Lofchie
I have used Two Men and a Truck eight times in the past and always had a great experience. I always suggest them to people I know. My most recent move was a long distance move around 270 miles and scheduling with Ry and setting up the moving dates with the closings of the two properties worked out well.
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September 2023 by Teri Berwald
The teams we had on the day of our move were excellent, I had never used Two Men and a Truck before but they got great reviews and we decided to go for it and we were not disappointed.
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August 2023 by Sasha C.
During a recent remodel, I confidently entrusted Two Men and a Truck to move my belongings out. Unfortunately, my dresser was destroyed in the process. However, I promptly filed a claim and was assured by the claims person that they would have an answer for me by the end of last week. Despite this, I have yet to receive any resolution. It's disheartening to hear that other residents also experienced damage and missing items during their moves.
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June 2023 by Carol Demers
The gentlemen were very gentle with our items. Moved them where we needed them to go! They were very friendly and professional! Thank you very much guys you made our lives much easier by doing your job so great!! We would hire them again! Very kind and personable team!! Thank you so much!!
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June 2023 by Nue Houjuu
Team worked hard and fast. Was living with roommates in a 2 Bedroom 1 Bath apartment. When they left. I took over for 5 yeard and had more stuff. They helped me move in under 4 hours to a 1 Bedroom 1 Bath apartment. No scratches or broken items.
