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February 2024 by Richard Allen
Always pleasant and efficient. Sometimes a wait but the people at the counter don’t control staffing levels or people coming in with out of the ordinary requests that are time consuming.
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February 2024 by The Hansen Family
The first time I sent a package via USPS, and the lady at the counter was incredibly helpful and patient with me!
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February 2024 by Lori Carpenter
Get your customer service reps in check that are answering the phones. If they clearly aren't fit for managing phone calls, remove them from that job.
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December 2023 by Gloria Ratkowski
Long line, only one window open. Chaos!
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October 2023 by Wolf Child
Went in to see if the package was at the office or in the truck told the employee I have a tracking number and was texted that it couldn’t be delivered due to it needing a signature. All the employee did was refuse to look it up stated we don’t text it’s a scam odd seeing as the postal website gives you the ability to sign up for text messages…now I have to waste more time going back with the tag to see if it’s even there all because the employees don’t even know there own systems
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October 2023 by Savannah Pipal
Dar helped me track down a package that was sent to the wrong address. She went above and beyond to help me get my package. She was super friendly and so very helpful! Made my day, I am so grateful! I had a wonderful experience and will definitely return if any further issues arise. Phenomenal service!! Thank you Dar!
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June 2023 by cm hb
These ladies work their tails off for us, and have a great attitude while doing it; our family prefers this location over all the rest; thanks for your great customer service Danielle and the Root River Crew!!
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May 2023 by Rob Larson
These people are unreliable. They ruined my Elderly Mother’s Day gift by lying about the entry way being inaccessible. My Mother lives in an Apartment Building. The Door is never locked that leads to the Hallway where the Mailbox is. I gave no special instructions to not leave if no one answers the doorbell therefore it should have been left right where we requested it to be delivered. I’ve had packages not even show up in the past from USPS. Other Carriers are much more reliable.
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February 2023 by Shelly Fink
It's a Saturday and there's ONE clerk. 8 people in front of me and 6 behind me. The clerk is helping a person with a passport and there are other employees in the back busy trash talking about people they've delivered packages to. Loudly. An employee has popped up to look at the line & went back without helping. 26 minutes
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February 2023 by Dave Shmave
I would give this location five stars, I go here all the time and Patty and Ashanti are awesome! It's just the short blond haired lady with glasses that is super condescending.
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January 2023 by Marisa Murray
Worst post office ever. They make u wait when u can hear them in the back.
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December 2022 by Ty Feich
Waited in line 45 minutes to be told they couldn’t enter a post mail box number
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September 2022 by Brent Franke
Wish they would have multiple pick up times at the drop box. Always full in morning by 11 am.
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July 2022 by Nadia T
Twice in a row (a few months apart) I attempted to go to this location during the posted business hours only to find an empty lobby. Rang the buzzer for service multiple times with no answer each time. Peoples packages were piled up, completely unattended. If I had the option to go to another location I would, but this is where my mail has been delivered. I understand people are understaffed, but it’d be helpful to at least update the posted business hours online or in person.
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July 2022 by Jordan Tremblay
There’s no one here! Doors are open but not a single person. Second time this has happened too! Someone needs to get there but canned
