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February 2024 by Ray C
Stopped in Monday to have a prescription filled, nice woman told they didn't have it but would be ready tomorrow. Tried calling at 6 pm Tuesday, but after 20 minutes never talked to a human. Went to the store at 7 pm, same nice woman told they didn't have it. I asked if I should pursue another avenue (like call another store?), she asked for my insurance card and gave it to another employee who gave me my prescription.Didn't she just LIE to me? And maybe on Monday too? Never again going there.One star 'cause the store was open and the lights were on.
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February 2024 by William S.
While calling to see what's the hold up with my prescription they kept answering and putting me on hold. I can hear them pick up the phone and then place me on hold again. No one is willing to help. Then they hang up on me after 15 min on hold. This happened 3 times in a row. Very unprofessional.
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February 2024 by divinelixir1
Been waiting two days for my prescription to be ready. Half of it is ready and the other half I am told they will try to fill today (I was told yesterday it would be done today). The excuse is that they are behind/short staffed. I will likely have to get it filled elsewhere as I really need these meds. I can’t continue to rely on “maybe” or “we will try” any longer. This may be an opportune time to put out an ad seeking additional staff. It’s not uncommon for this pharmacy to struggle to keep up with demand. There seems to be a pattern of issues… They don’t have the medication, won’t bring in the medication, won’t look to see if other locations have the medication, unprepared, unfriendly, and sometimes rude… Your staff members will be happier and more effective workers if you don’t spread them so thin.Trying to call back to get my script changed to another location and they keep picking up the phone and putting it on hold without saying a word, no communications asking me to hold either. They are just letting it ring and ring. In the time you are taking to ignore me calling in as a paying customer we could have had this prescription transferred to a location that can handle it. 12 minutes of this so far. I tried to change the location on the app but it won’t let me and says I need to call.I ended up hanging up and called the main line asking for the manager (Sherry). The lady who answered the phone told me she has the same issue getting her scripts and plans to go somewhere else and she freakin works there. I finally get through to the pharmacy and I am told I need to call the location I want to have it transferred to- there is nothing they can do for me. I think I’m going to change my default location going forward. Good lord!
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February 2024 by Berlyn Fuentes
The pharmacy staff is very rude, they rarely have the medications available. Today I'm going to pick up medications from the car and I'm waiting in line for 40 minutes when it's my turn at the window I have to wait a few more minutes because the person who attends is gossiping with another skinny brunette lady in a white coat and then they don't want to For one to get upset by the wait, I suppose that if the patient has already left, they will attend to the next one, not that they stay talking about other patients while one has to continue waiting and there is still a long line waiting. They should be more considerate of the people who go to get their medications, as many leave their jobs tired. As a pharmacy, some of the employees there working at the Walgreens on 83 Greenfield are no good.
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February 2024 by Nada Djordjevic
Terrible customer service. Shantee was the worst person i have ever dealt with. I will take my business elsewhere. Also i will never walk into another Walgreens again.
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January 2024 by Joe64
Drive thru pharmacy is the slowest I've ever been to 100% of the time.
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January 2024 by Noah Davison
I was having trouble filling my prescription, and had a mix up between the doctor and the pharmacy. The staff all went far above and beyond by calling the doctor to find out what the problem was, remaining patient and understanding as I called several times to figure out the problem. They helped explain why the prescription wasn’t able to be filled, and how I could fix it, offered to hold my medication for me until I cleared things up. I asked for the names of all staff who worked so hard tonight to help me and they are: Nikki, Shoua, Miguel, and Izzy. These four turned a stressful situation into something to be remembered and I’m grateful! If I could put 10/5 stars I would.
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December 2023 by Jeremy Ambler
Terrible Manager, Bad Attitude, Thinks She Knows It All!! Told Me Not To Holler At Her Lady You Don’t Even Know What Hollering Is! Please Go To Another Walgreens To Get Your Holiday Santa & Easter Bunny Photos Printed NOT THIS ONE.. Refused A Customer When They Have ALL Rights To Print Them!
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December 2023 by David W “Davyboy” Ulbrich Sr
Walgreens is one of those places that besides prescriptions you can pick up some of your other things like candy coffee and many other things you can pickup at a grocery store! Including pictures and photos of all of your memories.
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November 2023 by Liz Smith
The absolute worst pharmacy. I get my medication refilled every 90 days and there's always an issue. It's never ready on my refill date the tech says my scripts are old when there not! The tech never know why or how to assist when issues due occur. I'm over it!
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November 2023 by Davew
Took 3 days to get my prescription filled here. First they blamed their offsite filling nonsense then they were too busy to fill it at the store.This was for one of the most common medications there is. Do not do business here it is a circus.
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October 2023 by David Anderson
Went to pic up some pictures Christopher helped me out even showing me were some frames were. Made the interaction great so willing to help and so nice
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September 2023 by Jody Stuart
We drove from out of town, stopped for water and a few other supplies, and they would not allow us to use the bathroom. Poor service, poor attitudes. Not enough staff to even get dry shampoo out of locked cabinet.
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July 2023 by Goo Usa
I was supposed to pick up my diabetic medication at the afternoon, and the pharmacy abruptly closed with no warning, forcing me to get my medication from somewhere else last minute. Absolutely unacceptable!!!!
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July 2023 by David Ulbrich
My granddaughter asked me to pickup her prescription yesterday afternoon I was surprised there was no line to my family's favorite pharmacy