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November 2023 by Jeremy G.
They saved me! A different company came and couldn't figure out how to tow my silly new electric car but Bob's Main Street Auto guy knew exactly what to do. He was wonderful, helpful, and got it done quickly. Such a champ!
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November 2023 by omkar marathe
Before I start with the review, this family owned business seems to be doing a great job of helping the community with their good cause initiatives like School Supplies Donations, Toy Drives!My Oil Change was performed in 1 hour at Decorah Location & they replaced my Wiper blades as part of the Toy Drive offer as I happened to have 4-5 brand new toys in my car that I was planning to donate this season.Always support such good businesses!!!
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November 2023 by Tom Beno
Bob's picked up/towed my vehicle in the early a.m.Diagnosed the issue and had the work done before the end of the day.Definitely not expected, much appreciated as we where from out of town.The cost was reasonable for the work performed.Well done!Service: Electrical repair
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November 2023 by C K
I had battery issues and Bob’s Auto took my car for several days on two different occasions. They were unable to find the issue, yet when I came in to pick up car, they had to jump start it for me, claiming it did not act up for them while they had car. I took it to my dealership and they were able to find and fix problem within an hour, without even charging me for diagnostics. Bob’s Auto charged me for diagnostic and werent able to find or fix issue even while having my car in their shop for days. They lost my business. They charge for top notch diagnostic, but fall way short in fixing simple issues.Service: Battery
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November 2023 by Greg Miller
My vehicle started running terribly mid week last week. I came to Bob‘s to see how busy they were. The were quite booked, but somehow they found a way to sneak my vehicle in and get it done within a four day time span. I know doing it myself would have taken forever. The guys kept me posted on what was happening with my vehicle all through the process. I’m grateful that they found the time to sneak my truck in to complete the repairs in a timely matter.Service: Auto engine diagnostic
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October 2023 by Brook Mayborne
JP did a great job towing my car on 10/16/23. He was very careful and had great customer service. Five stars!!
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October 2023 by Tham
Very good experience with this tow service. Once Bob’s picked up the dispatch through my roadside assistance , Evan the driver was there very promptly and was super nice and helpful! He was very thorough, he even took special care to make sure my car did not get scratched by a low hanging branch of a tree when raising the car up. Yet he was very efficient and speedy, which got me to the dealership just in time for me to get a loaner vehicle, which I was so grateful for! Evan was very personable during the ride and brightened my day a little, despite having a broken down car. Thanks so much Evan and Bob’s Towing.
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September 2023 by Jose Luna
Wanted to give a review for this business. My vehicle did not start, my insurance roadside assistance dispatched them, were at my residence in a timely manner, was contacted by Gabe the tow truck driver, very professional, I had to leave my residence before he arrived. I left garage door open to get the vehicle, he kept in the loop on his status, once my vehicle was on the rig, he made sure he closed my garage door, and let me know when it arrived at the dealership. Highly recommend Bob's.
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September 2023 by Stevie Day Music
I had to have my radiator and engine cooling system power flushed and antifreeze replaced. The service was very timely and satisfactory. I will continue to use your service and will recommend your services to other people who ask for help. Thank you for your service and friendly personal.
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August 2023 by Beckey Freiberg
The customer service here is superb. Ryan and Dustin are amazing. Everything I've had done has always been within the estimate and they always go the extra mile. They are amazing!Services: Exhaust
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August 2023 by Gerardo de la Torre
I can't express how deeply grateful I am with Cece for her support. I was driving crazy trying to get someone tow my car and she was extremely helpful. Also, Jason the driver was an excellent person. You guys saved my night. THANK YOU!!!
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August 2023 by Kate J.
JP came out fast and was very helpful! I'd highly recommend them if you need your car towed.
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July 2023 by Michael Cole
My Jeep broke down on a road trip and JP came to tow me to their shop. He was quick, friendly, kind, and kept me updated on his arrival. Everyone at the shop was very patient and helpful as well.
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June 2023 by Erin Hamedi
FANTASTIC EXPERIENCE! Needed a tow for my large, BRAND NEW pickup back to Colby WI from near Lomira. Dave took great care to load and secure my truck and was professional and pleasant for the entire ordeal. Every question I had was addressed in a knowledgeable and professional manner. My truck was delivered safely to the dealer and I'm home all thanks to Dave!
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June 2023 by Amber Bryant
Dave was amazing when he helped with my Xterra yesterday. He helped me see the brightside when I was full of fear and worry. Bobs auto will always be my go to place for my vehicles. Fixer upper or my regular vehicles. I appreciate the patience and the fast, hard work they put into their field.