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October 2023 by Lauren Wetzel
Horrible experience here. Nancy is the owner and the vet and she has terrible bedside manor. Our main vet was full and my cat started pooping blood and needed to be seen asap. After calling 5 places this was the place that had openings, now I know why.She bluntly said, I thought you'd be bringing your cat in today and we'd be putting him down. I said that wouldn't have happened today because he's healthy except for this. She scolded her staff in front of me, made jokes about taking my money, snarkey comments about my cats behavior in the past due to blockage, he would've been put down a long time ago. After blood and stool came back normal it was clear that she was willing to kill my cat because he's 16.... he's spunky and holding weight. Healthy. I've never been so dissatisfied with care before. I called our regular vet and cried that I needed them to help him further because this lady was not trustworthy...
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September 2023 by Katerina George
She took care of my pet issue swiftly and at a cost that was on par, but the way she treated her staff was horrendous.
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August 2023 by Google Account
Dr. Bauman is a disgusting human being. She makes fun of people for loving their pets. I quit when she refused to let me find homes for a litter of pups that were brought in to be euthanized because they WEREN'T SHOW QUALITY!
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December 2022 by Denny Rego
I HAVE JUST GOTTEN MY FIRST 100% PERSIAN... HE GOT SICK.. THESE AMAZING PEOPLE WERE ABLE TO SQUEEZE HIM IN & NOW HE'S BACK TO HIMSELF... GREAT PEOPLE
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December 2022 by Greg Arnold
Caring staff who will take great care of your furry family.
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October 2022 by Peter Probst
Really Great job at ear Cropping and Care... Dragonborn Dobermans
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September 2022 by Joe Engel
Boarded our new Yorkie for a week when we went on a long trip. He was treated very well and cared for appropriately. We will be coming back for sure
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August 2022 by Cooper Meikle
Great friendly staff, we were in and out! Would definitely recommend!
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July 2022 by Lauren Ahles
Jill is AMAZING! She’s knowledgable, to the point and values your time! I’ve been a client @ Decorah for over 16 years and have built trust and honesty with the staff. They always find time to “squeeze” me in when my dogs have gotten into trouble. Staying late, running tests, follow-up phone calls… I couldn’t ask for a better person than Jill!
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July 2022 by Judi Wenzler
Worst vet I’ve ever been to. Both times we’ve been there she’s fobbed us off to an unneeded specialist. Told us “your dog is old.” She yells at the customers, and threatens to kick them out of the “clinic” if they attempt to help with a scared dog. Very unprofessional. She seems worried about being sued for something. The staff seems like they’re trying to help, but are working under a tyrant. Lots of stress felt in the office. Going elsewhere. I don’t need this in my dogs life. .
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July 2022 by Mary Bautch
The owner was the rudest vet ever. Granted some people are short of funds and do the very best they can. Not good enough. Maybe if they didn't charge so damn much, more pets would be brought in.
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July 2022 by Mp Munger
I used to go to this so called vet she’s the most unprofessional woman ever if you appointment is at 9am she rolls out of bed by 10 am let me tell ya yeah rolls she needs to take care of her health instead of being a vet she’ll call you a liar to your face and is extremely rude her side kick Jill isn’t any better she also is horrible the ladies at the desk are nice and only put up with the vet shut the doors on this place
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July 2022 by Louise Hepp
Doc is wonderful and so is the rest of the staff. Jill is a miracle worker with my grumpy old boy!
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May 2022 by Melissa Collett
Experienced, knowledgeable, no nonsense and incredibley kind
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November 2021 by T
If I could give 0 egative stars, I would. I've lived in the area my entire life. This is literally the worst vet I've been to so far.All they care about is money. Unprofessional. AND they don't know what they're talking about. The main Vet is mean and off-putting, as well as needs to actually BE an animal doctor instead of just offering up almost literal bandaids for everything. She doesn't care, and her practice is ran like a joke. One of my family's pets just had a completely unnecessary operation done at a different practice (to fix the damage caused due to Decorah Vet's negligence), due to the fact that Decorah can't seem to diagnose simple things and would rather throw a bandaid on the issue and keep milking people for their money instead of caring for animals and fixing issues before they hurt the animals further.The owners of this vet clinic should be ashamed. Close down and do West Bend a favor. Thanks.
