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March 2024 by Ange Jones
I feel as though Dunkin was way better as a kid, however standards were much lower... Lol.
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March 2024 by Hank Sheikh
This and the Hartford ones are the Worst!!!!! I had a mobile order for the new drink sparkling. It took almost 20 minutes to get that drink. Plus they parked me to the second window. The whole trip time was 38 minutes. There was only one car in front of me and two cars parked. I get up to the window and they didn’t have the donut skewer pull up to the second window. Can you give me my drink. No they will give it to you. The whole cup was ice. What a joke. They really need to clean up their Customer Service. ?
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March 2024 by Gam3rt3ch
I always come in on weekends at 6am and just came in today. Foods usually always hot/warm. Forgot the staffs name but the 2 people i usually always see (they were working today) do amazing jobs! 10/10 staff!
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March 2024 by Simply BeYoutiful Design Co
The food is always hot and tasty. I wish it had a little warmer atmosphere and seating with outlets for laptops. Obviously I have to remember it’s fast food, not a local cafe, so I factor that into my rating. Staff is very friendly and efficient.
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March 2024 by Melissa Pajula
My favorite Dunkin ? I’ve also converted from Starbucks to Dunkin if that says anything
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March 2024 by Jonathan Ott
Been a long time regular with some ups and downs with this establishment, but at the end of the day, they are all some great people working at our local DD. They all deserve five stars. ?
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February 2024 by John Klaben
Watched while an old woman traveled via walker from a 1/4 mile away in a 40’s bomber jacket with a look of extreme determination on her face to this store in 10 degree weather and it quickly became apparent why… this Dunkin is a stellar restaurant and she knew what the heck was up. 4 stars for atmosphere because the temperature outside was nearly unbearable.
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February 2024 by Shannon Fowles
Dunkin is my go to place! 90% of the time - it's
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February 2024 by Caitlin Dieffenbach
Retrain your staff. I ordered a drink and I noticed right away they put it in wrong and corrected it and was told well he already made the coffee. I said well I ordered it correctly she said well it's already made. I get it if I made the mistake but the cashier made the mistake and refused to fix it so they kept it and I took my business elsewhere!
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January 2024 by Mike Henry
Unlike the Dunkin' Donuts in Menominee Falls, this place is very well run, the people are polite, and they take good care of you. They get your coffee right, and if there's a problem, they don't make you feel like it's your mistake. This place is a great addition to West Bend, in my opinion.
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January 2024 by June Karnitz
Very disappointed, no flavors I would eat. The Pralines and Cream was empty but still in case. Why would you not change it ? That's the only one I want. I left without
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December 2023 by Marlena - A Pen and A Purpose
Not sure what the point of ordering online here is. They didn’t have anything I ordered so just refunded me when I got there. I would have preferred not to drive there in the first placep.
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November 2023 by Jen Retzlaff
I love Dunkin ? I love a caramel iced coffee with cream!
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September 2023 by PrecisionSurfacesLLC
Came in around 1:30pm. Ordered a chorizo wrap and snackin bacon. (Along with a bunch of coffee drinks.The wrap came out very frozen, they offered to remake it. Second one came out very cold but no longer frozen. I told them again that it was cold and I was met with a quasi-argument that they can’t cook it for longer or it’ll burn. I feel as though my job as the customer is to pay for the food. Dunkin’s job as the vendor is to find a way to cook food without burning it. The “there’s nothing more we can do” attitude left me in a no win situation. Both wraps got thrown out.The bacon was soggy and old. They said it was only made in the mornings so it “was what it was”.We informed them that all the food was thrown out. Had they made an offer to refund us for the food, we would’ve declined, however we would’ve appreciated the gesture to make things right.Coffee drinks were fine.Sorry Dunkin you lost some credibility today.
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September 2023 by Mychael Henderson
They run out of all the good stuff by 9 and won't even mix drinks with almond milk. Everyone can't have dairy so I think that's quite unfair to do to someone.
