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January 2024 by Donna B.
always available when I'm in need, Love working with staff. wish ppl were more respectful!
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January 2024 by Beth Rosenthal
Cathy and Kaylee Ott at Extra Space Storage in West Bend WI were both super helpful, friendly and professional throughout my rental time at Extra Space Storage. They went the extra mile to make sure my last day at the unit went smoothly. It is a nice clean facility, and with Cathy and Kaylee it is an excellent facility!
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January 2024 by Terry Braun
Recently I moved some items out of the facility in West Bend. I can't say enough about the fantastic service I've gotten from Cathy and Kaylee! They really go above and beyond with service and kindness!
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November 2023 by Jim H.
Easy Space Storage in West Bend Wisconsin is easy and affordable. Kaylee Ott the manager is a pro and a nice person. Also funny.
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November 2023 by Jim Heinzen
Easy Space Storage was too easy and affordable. Kaylee Ott, the manager, is a stone cold pro and a very nice person. Also funny! She deserves a raise and a vacation.
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October 2023 by Sarah Backhaus
I really likes rented a storage unit here. It was easy to get one and the facility is very clean.
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October 2023 by Carol Plato
Cathy was very friendly and helpful. Facility was very clean, well lit and secure.
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September 2023 by Todd Niehoff
Very clean. Plenty of room to pull your vehicle inside for loading / unloading. One cautionary note: I rented a 10x30 space, which turned out to be three 10x10 adjacent spaces with a wall in between.
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September 2023 by Doc “Fount” Nelson
Jim, Scott and Alex are tired after traveling all day and check into a hotel. When they get to reception, they find out they'll have to walk 75 flights of stairs to get to their room because the elevator is out of order. Jim suggests that they do something interesting to pass time while they walk the 75 flights. Jim will tell jokes, Scott will sing songs, and Alex will tell sad stories. So Jim tells jokes for 25 flights, Scott sings songs for 25 flights and Alex tells sad stories for 24 flights. When they reach the 75th floor, Alex tells his saddest story of all, "Guys, I left our room key at reception."
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September 2023 by Justyne D
This is a very clean facility in West Bend. A semi can drive into the building and be unloaded in the main aisle; the front desk woman was very friendly and efficient. They provide carts and locks if residents need them, there's bathrooms in the building.
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September 2023 by Ulysses Gries
Great facility, but too many price increases. I’ve been renting two units for less than a year and just got notice of 2nd price increase. They only do month to month, no longer leases.
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June 2023 by Josette Poznanski
Amazing customer service throughout the entire process of getting our storage unit! We came from a different state and set it up online, they called us right away to confirm our order and sent detailed instructions how to access our unit. When we got here it was so easy to unload our uhaul and access our unit. Super clean inside and out! I will be recommending them to anyone who needs storage.
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June 2023 by Gary Chaney
Cathy & Kaylee at the front desk were great. They both were so nice and helpful.With their help renting the unit was a quick and simple process. The place is very clean.Strange to say but renting the storage unit was a good experience
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June 2023 by Sarah Kelnhofer
Our experience was amazing. They are a very good storage facility. We would recommend anyone to try them out. Customer service also is wonderful.
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May 2023 by Kim Schleicher
I really appreciate that the facility is climate controlled, as I was storing wood furniture that could possibly be damaged by harsh cold (they were stored through the winter months). I especially appreciated that the storage unit was inside. The facility felt secure and clean and was brightly lit. I am glad that the facility was close to my home as well. Very convenient. I highly recommend Extra Space Storage to anyone that needs extra storage.
