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November 2023 by Ron Dorzok
Had an issue with my truck ,I brought it in and John took care of me.they had to keep the truck over night and gave me a nice loaner to use...they took care of the issues. what excellent service! I was very leary taking my truck to a dealer that usually tries to charge you for things you don't need. That was not the case here, this is my 4th visit for maintenance, I won't go anywhere else thank all of you for being honest and fair, I'll see you for the next service,Ron
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October 2023 by Brock Wojtalewicz
Had some quotes from another company and had them give me few quotes. Pricing was competitive. When they performed work they made me aware that various things did not need to be done and ended up saving me a lot of money. Very honest place to work with. Many companies would just want to take your money. Thanks for the great/fast service
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October 2023 by Kristin Lucas
Was a great dealership to work with! Our sales guy, Nick Greenhalgh was awesome! He made buying a new car so much fun. Answering all the questions I had, making things easy to understand. He was very knowledgeable.. not only that, he was easy going, and easy to talk too.. not uncomfortable in any way! Hands down I recommend him and this dealership. Excellent experience.
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October 2023 by Jeffrey Klug-Konkel
Do not use the service dept. have brought my F-150 here for a few years. Told them I was going on a trip to California with my truck. I asked them to go over everything with a fine tooth comb.First day going through Nebraska my AC belt and AC compressor broke. Made it to California without AC. Took it to a shop in Cali and they said my as compressor was very corroded and so were a few other parts. Been stranded 2 days without a vehicle.They stand behind their inspection that everything was fine. They said I should have requested a 200 dollar inspection which I would have paid for but this was never offered to me.Do not trust the green check marks as they just pencil whip the form. They were unwilling to help in any way with my situation. A situation that I tried to prevent.
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October 2023 by Cindy Stumphy
This was our first experience with Gordie Boucher Ford and our first purchase of a Ford! Nick and Zeke (love the bow tie Zeke!) were great to work with. All this new technology can be overwhelming and Nick answered all our questions - made the whole experience easy. We are loving our new ride!.
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September 2023 by Wayne
As usual Boucher was efficient, communicated all the information I needed, and gave me good value for the service needed. The service workers were all helpful and extra service was done promptly. I will continue to have them service my vehicles. Thank you.
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September 2023 by Nick Shaver
I have purchased 2 vehicals from this dealership in the last 3-4 years. The service is outstanding and the staff is amazing. If you are looking to buy a new vehical I would highly recommend going to Gordie Boucher in west bend, ask for salesman Louie Holguin he definitely knows his stuff and will hook you up with anything you need!! He went over and above to make sure I was pleased with my purchase and felt comfortable driving off the lot!
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September 2023 by Carrie Effinger-Almodovar
Found a truck I liked online and contacted the dealership. Amanda reached out immediately and was helpful with the buying process. Since I live an hour away, most was done through text, phone and online. I was probably only in the office for an hour signing paperwork and taking ownership. Super simple and easy. As far as I can tell, very straightforward and upfront with all information. Informed me of other dealerships near me for future service. Nice experience.
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September 2023 by Cody Mitchell
Nicholas was awesome to work with, very casual and easy experience. Easy process going over the deal and pricing. I definitely will return the next time I’m in the market for a vehicle. Finance was very easy and simple. Thanks for the great experience!
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September 2023 by E Gonzalez-Cuevas
Highly recommend Gordie. Was really a wonderful sales experience after having such a disaster at a different dealer. Thank you to Nick especially for keeping us up to date, informing us and answering all of our questions. I really can’t stress how important it is to have the right team when making such a big purchase, Gordie is definitely the right team. From service, to sales, to finance. Will definitely be coming back!
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August 2023 by boomer Tews
The entire team I dealt with was great. It was like I was dealing family. Would definitely do business there again. A huge thanks to Chris, Rebecca, Michael and Zeke for everything you have done to get me in my new truck.
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August 2023 by Amber DeBolt
This was my first time buying a car. I was completely lost in the process and Hansen Olson made the process so easy. Went to the dealer not quit sure what I was looking for but he listened so well to all the needs I needed and was able to find me the perfect car. he walked me through the whole process and was checking in on me every couple days. I would definitely recommend tis dealership to any of my friends or family.
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July 2023 by Ashley Grahl
This was by far our best car buying experience. The team was very accommodating and answered all of our questions during the shopping/decision making process. The environment was friendly and postive. Michael, Dave, and Zeke went above and beyond to help our family buy our dream car. Thank you so much!
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July 2023 by Mike Strauss
I made an out of state purchase with this dealer because they, unlike my local dealers, were able to acquire exactly what I was looking for. Honestly from start to finish, the entire process, their customer service was beyond outstanding! Thanks especially to Joey!
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July 2023 by Jessie Wermager
Our Humane Society needed 2 new vehicles for our deteriorating fleet. We needed one vehicle we could transport large amounts of animals, another for smaller amount of animals & both have an interior with no fabric. Both types of vehicles we needed are very in demand and sell as soon as they hit lots. Louie was fantastic to work with and had great communication, answering any questions and helping us search for both. Everyone at the dealership was very friendly.
