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November 2023 by Michael Davis
Melissa was very knowledgeable and helpful. We were able to find what we wanted and left with a new bed purchased. The 0% financing is a great value
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November 2023 by vanessa vernatter
I have never bought a new mattress and Peter helped us amazingly! He walked us through each step and helped me find the right mattress for every concern I had. Peter was a great help and I'm so happy we chose mattress firm to find our perfect fit!
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October 2023 by wendy wagner
Although I did not end up purchasing a traditional mattress with Matress firm I have to give a shout out to Rachael at the Mequon store and Peter at the West Bend store. No high pressure sales, knowledgeable, kind and extremely personable!Thank you for your time and patience!
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October 2023 by Heather Traxler
We had such a positive experience with Mattress Firm. Pete was so kind, caring, and personable. He made the whole mattress shopping experience enjoyable. Highly recommend!
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October 2023 by Annie Griggs
Reese was awesome! He was fun to work with, very knowledgeable, and totally accomodating. I am so happy we were able to work with him. Thanks, Reese!!
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September 2023 by Joe Polizzi
This is just the place I needed. My salesperson, Shauna, is knowledgeable and helpful. I didn’t much know ‘where to start’, but she guided me through what I needed to know, to make a great decision.I was scared about the cost of a new bed - having heard of multi-thousand dollar mattresses and all - but I attained a very nice, top-brand bed, with a ten-year warranty, for way-less than a thousand!
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September 2023 by John Ruhland
Our experience at the West Bend Mattress Firm was fine. Peter was Very knowledgeable. He got the Sale.
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September 2023 by Jodi 63
The sales person was incredibly helpful. I had a price point, and she met it. Super!
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September 2023 by Vic Shier
Shawna is knowledgeable about all the options and was able to help us find the right combination for us. It was a pleasure working with her.
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September 2023 by Robert Ladd
Just had a wonderful experience choosing a new mattress. We were fortunate enough to have worked with Reese at Mattress Firm. His knowledge, attitude and just the right amount of personal touch without any pushy sales speak made our decision and purchase a pleasurable event. He guided us through choosing the right mattress with thorough explanations with advantages and disadvantages of each one we tried. He gave us space while we sampled each prospective mattress and was there to answer all of our questions. Once our decision was made Reese strategically lead us through the purchase portion of our visit, covering all aspects from delivery, pricing to financing. I would highly recommend both Mattress Firm and Reese for anyone seriously looking to purchase a new mattress. Sincerely,Robb Ladd
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September 2023 by Morgan Kaminski
Blessed to do business with this company and Peter I'm particular. A bed is an unbelievably underrated thing.its where to lay down the rest, it's a place where your kids find comfort, whether it's their own bed or the comfort of Mom and Dads when they are scared. We had to replace ours and both our kids due to smoke damage from a fire. We were a repeat customer having just recently purchased our kids first big kid bed from Peter... in a period of time where Peter's store was closed on likely one of their busiest sale weekend of the year,Peter was facing a fold recovery show room and he made it happen for us.he took care of everything, helped us out in a huge way and was there for us. Thank you Peter.
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August 2023 by Amanda Fritz
West bend mattress firm shauna is so Amazing and very helpful! She gave us sales and deals and really helped us out.
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June 2023 by Eric Steck
Peter is an absolute pleasure to work with. They aren’t pushy or try to get you to spend $4,000 on a mattress you’ll end up hating. Peter took the time to get to know my preferences and what I might like to spend. This was my second interaction with this store, and rest assured, I won’t go anywhere else. They also offer flexible financing options as well as holding (which is absolutely awesome since my move in day isn’t for another couple months).FOLLOWUP Review: There was a minor snafu with my mattress delivery. Peter was quick to help and offered me compensation for the perceived inconvenience. Once again, I am beyond happy with the customer service and flexibility of this store.
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June 2023 by cathryn hintz
The Sales guy we dealt with was attentive and very helpful. Loved that he gave us all the information and was patient with us considering we had our 2 yr old with us.
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May 2023 by Rachael
Shana is awesome, we had a great time connecting with her. She was kind, funny and easy to talk to, she answered all of our questions.
