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August 2023 by Sheryl J.
To the person who stated that he was given incorrect information: FYI 10k gold filled is NOT 10k solid gold. Your comment showed me that you were given accurate information.
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May 2023 by Carie Carlson
I need to give a solid shout out to Maus Jewelers. Long story short, I walked in off the street yesterday expecting to - at best - leave a gold chain there to be picked up in a week or two when an extension was added or - at worst - leave with a high estimate for the job. In fact, Justin came right out from the back and offered me an alternative solution to my chain dilemma. Typical me, I second guessed my decision and by this morning had changed my mind. He and his staff welcomed me back, reversed our chain swap, replaced not one but two barrel clasps right then and there, and were super patient throughout the entire exchange (both visits). I am "that" customer who just can't make up her mind, and they were awesome. Plus, the price was fair, Justin is honest (he could have kept my original gold clasps and I wouldn't have thought twice about it), and his store is filled with beautiful jewelry of all types. If you are looking for a hometown jeweler you can trust that will treat you as a neighbor and not as a commission, Maus Jewelers is your store.
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May 2023 by mj g.
Didn't give me a good vibe and info was incorrect. Said watch was not gold so I opened it up and it was 10kt gold fill
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May 2023 by Carie C.
I need to give a solid shout out to Maus Jewelers. Long story short, I walked in off the street yesterday expecting to - at best - leave a gold chain there to be picked up in a week or two when an extension was added or - at worst - leave with a high estimate for the job. In fact, Justin came right out from the back and offered me an alternative solution to my chain dilemma. Typical me, I second guessed my decision and by this morning had changed my mind. He and his staff welcomed me back, reversed our chain swap, replaced not one but two barrel clasps right then and there, and were super patient throughout the entire exchange (both visits). I am "that" customer who just can't make up her mind, and they were awesome. Plus, the price was fair, Justin is honest (he could have kept my original gold clasps and I wouldn't have thought twice about it), and his store is filled with beautiful jewelry of all types. If you are looking for a hometown jeweler you can trust that will treat you as a neighbor and not as a commission, Maus Jewelers is your store.
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November 2022 by Carol Meske
Absolutely the most honest and fair jeweler in the area! Beautiful selection of jewelry, fast service and so attentive to your needs. Truly an enjoyable experience shopping at Maus Jewelers!
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September 2022 by Mack L
Stopped by to see if they could fix the stem on my Citizen watch. (I accidentally smashed it into a wall - 100% my fault.) They fixed it and had me on my way in less than 5 minutes!! Outstanding service!
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September 2022 by Barabara H.
I've been going to Maus Jeweler for many years. When it was a small kiosk at a mall in West Bend to the currant location. Great personal customer service along with a beautiful selection of fine jewellery will keep me going back! Not the biggest but certainly the best.
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August 2022 by Genivee Slawinski
I drove from Green Bay to get my engagement ring fixed….and I will do it again any time I need a jeweler!! My ring was designed by a jeweler that closed during Covid and no one would touch it because of the setting. Maus did and did an amazing job!!! Well worth the drive!!!
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June 2022 by Eric Enders
Maus Jewelers may be a small place but they have so much kindness when it comes to taking care of customers. Justin is a down to earth great person for Anyone to take their watches too on top of any other type of Jewelry, along with the rest of the staff. I highly recommend this as a must go to Jeweler in Washington county!!
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June 2022 by tricia l
Brought a necklace in to be fixed. It was super reasonable price wise and super fast! All the staff were great.
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June 2022 by Jennifer Retzlaff
We have been going to Maus for over 25 years and will continue to keep going back! I highly recommend them!!
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April 2022 by Sue R
Absolutely the best! I took my old wedding set to them and they made the most beautiful ring with my original stones. Now fast forward 8 months I want to add on to my ring and get it done before my daughters wedding (less than 2 weeks notice) and they are making it happen. I am beyond happy! Thank you so much for being my #1 jeweler!
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March 2022 by Jodie M
They helped us design a pendant and earrings from a diamond ring we had. We had an idea of what we wanted and they helped mold it into extraordinary pieces of amazing work. I LOVE my diamond solitare earrings and diamond necklace and get many compliments on both.
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December 2021 by Eric Rasmussen
Justin did an amazing job on my mother's ring which needed major repairs and stone replacement. Not only does it look brand new but he had it done very quickly and for a great price. The staff at Maus are very friendly, knowledgeable, and sincere. What a great local business.
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November 2021 by Katie Backes
They custom made my engagement ring and then 4 years later I came back and they made my outer bands!