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December 2023 by Emily Anderson
Had a slow leak in one of my tires - pulled in, gave them a key, and was out of there in half an hour! Ian was super helpful getting me in and out. Will definitely be coming back if I ever have another tire issue!
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December 2023 by Michael Strand
Recommended! Three months ago I had new tires installed. Two days ago, due to cold weather, I was topping off the pressure in my tires ... and one valve stem completely broke (hey, its an old car!). I took the car back to these guys, they got me right in and replaced it ... but the TPMS (Tire Pressure Monitoring System) was faulty. I took the car back today, and they took care of it, gratis. I'm very satisfied; thanks guys!
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December 2023 by Matthew Salmon
Ian and the team did a great job with my truck! Came in for an alignment, but they recommended lower control arms cause they were so bad. The repair ended up being difficult with the parts having to get torched out and more time was spent than anticipated, but they did me a solid and held to the original price. Would recommend the team.
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December 2023 by Barbara Rivera
Had a 1pm appointment. Was told it would take an hour and a half. Fast forward an hour and car still wasn’t even pulled in to get started on. Many (4 including 2 that arrive after my set appointment) were pulled in. No communication about their being behind or having an extra wait time. At that point I asked for keys back to go elsewhere. What is the purpose of an appointment time if not gonna be honored. It would have been different if staff communicated about extra wait times. Absolutely ridiculous.
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December 2023 by Eric Glime
Amazing Experience! Had a slow leak from small nail and every other tire repair shop in Washington County was not taking appointments for 2 weeks. These guys said come in that day at 2, they pulled it in and repaired my tire in 5 minutes and didn’t even charge me! Rare feeling of faith and excellence in customer service in todays broken world!
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December 2023 by Pete Jurcek
I was getting ready to go bowhunting when I noticed my front left tire was low. I called Mavis and the manager said bring the truck in and they would work on it. I did that and they got right after it. Pulled a nail out of the tire and plugged it. Also sealed the rim. In and out in a half hour. Now that's what I call service! Definitely will be going back there when I need tires or brakes.
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November 2023 by Scott Lindoerfer
The service was fast and very professional. My tire had a slow leak and at first they couldn’t find the problem, but that didn’t deter them from looking further. After a thorough inspection it was determined that the bead that seals the tire had been compromised and a few minutes later I was back on the road.Thank you Mavis employees.Great Job!
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November 2023 by Gina Meyer
Amazing customer service. I woke up to a low tire pressure and thought I was going to have to rearrange my entire day. Since I called right away in the morning they said they could have the tire plugged by lunch time which was fine by me. When I brought my car in they were able to take care of it on the spot and it took less than 10 minutes. I will for sure be returning if I have more tire problems.
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October 2023 by Rebecca Rate
I got a nail in my tire a day and a half before a road trip. Called Mavis and within an hour was all fixed up and ready to go! Super grateful they got me in so quick!
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October 2023 by Thomas Shuder
Could not have asked for a better experience. Will be scheduling all my future work with Mavis. The staff was extremely friendly and squeezed me in early when no formal appointments were available. They were able to get my tire fixed within 20 minutes and had me on my way. Awesome and honest service!
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September 2023 by Dave G.
This place is a complete joke!!!!!! The aligned my daughter's ford edge and when she got it back the wheel was way off to the right. I took it back to ask why and they said it needed outer tie rods and struts? My next question was why did you align it knowing that to which they couldn't give me an answer? I was then told that if I fix the parts they will realign it within 90 days which. I replaced the parts and called Monday to set up the appointment to get it realigned and when my daughter went in this morning they said she would have to pay for it! They said that because we put the arts in they wouldn't do it to which my question was why did you do the alignment in the first place if those parts needed to be replaced? This place is an absolute joke and I wouldn't let them work on my kids hot wheels!
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September 2023 by Kaylee Brody
The manager and staff were very kind and courteous. They explained everything and the price, and they didn’t push any additional sales but did make me aware of future maintenance. There was a slight inconvenience with my car, but it wasn’t a big deal to me. They were very nice and offered a discount off my total price. I believe they are under different management now, and it is a very impressive improvement from my last visit about 2 years ago.
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September 2023 by DeeDee C
I stopped in to have my front brakes checked and to have my tires rotated. Adam, the manager, was friendly and attentive. His crew was the same as well! I'm glad to say I don't need brakes at this time, but will keep this location in mind regarding work that I may need to have done in the future.
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September 2023 by Brooke Kruppe
They were friendly and efficient! I waited for my car to get done there and not only were they very nice and helpful with me, they got very busy near closing and helped every customer with a smile and kindness. 10/10 would recommend!
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September 2023 by Robert Gibson
I stopped by Mavis on 8/22 to have a leak checked on one of my tires. Not only did they get me in right away but they fixed the issue and installed a plug at NO CHARGE!! GREAT CUSTOMER SERVICE AND A NEW CUSTOMER FOR LIFE. Hard to find this type of commitment to the customer.
