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February 2024 by Ricky St. Louis
I've never encountered a bank that has 2 available atm's, yet somehow more than 50% of the time I go there BOTH atm's are not working. I swear this has happened to me more than 60 times and I'm not being hyperbolic with that number. Then, because of this, I'm forced to go use a non pnc atm which of course charges me a fee, because it's clearly my fault they can't afford to keep 2 atm's functioning. I guess that's understandable, banks are really struggling since they are no longer able to organize overdrafts in the order that charges you the most possible overdraft fees. That was a real thing. Go Google it to strengthen your hate for all banks, it's truly unreal the disgusting things they do while they gamble with our money. Pnc your terrible, this one in particular.
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February 2024 by Linda Martin
I had called for the manager Jill to call me for a Medallion Stamp on January 8th She was in a meeting, and will call back. As of today, the 17th I still have not received a call back! I had called and left 3 other messages. Not good customer service
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January 2024 by Paul Kuche
Not open on Saturday December 30th very disappointed, other than that the people in there are cool
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November 2023 by Mai Bangg
I never met the teller. However, I wish I caught his name. He works in the west bend area in WI, I just came for a cash deposit.Before I came though, everyone was always kind to me.I just wanted to say thank u to the unsuspected teller. U are so polite. And u made things very easy not even knowing I was in a rush. U are appreciated my guy!
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July 2023 by Rolan LLC
Worst PNC Branch in the nation. Avoid, avoid, avoid!
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July 2023 by Amy Gauthier
Terrible customer service. Literally stood in the lobby while the teller stared at me. I finally said, “are you available?” She shook her head in a yes motion. Did not even say hello when I got to the station. Terrible customer service.
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June 2023 by Valerie Ramthun
Waited in the drive thru for over 20 minutes. Very poor service. We will be changing banks soon
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March 2022 by Clifton C Roth
Pnc’s atms are super convenient and everyone inside is super accommodating - DANIEL ANNEN was super helpful for us today by squeezing us in to open two student accounts. He went above and beyond to get it done!
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August 2021 by Dale H
Worst bank ever...
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February 2021 by Dale Hafert
Worst bank ever...
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November 2019 by Brian L. Westra
Love banking at PNC. Most of my banking is done online and the website is great. It's well laid out and easy to navigate. They have a 3 tiered account system that's one of the best anywhere. You can manage your bills, deposits, and savings with ease. The credit and debit cards have great rewards program. There are ever changing bouns rewards on certain retailers. The ATMs are easy to use and have bill choices if you want smaller bills. Both drive up and lobby walk up ATMs at this location. Some local Kwick Trips have PNC ATMs as well. If your accounts meet certain marks they offer fee reimbursements for out of network ATMs as well. I maybe go into the bank twice a year, but have found the customer service top notch. Personal bankers are knowledgeable and easy to work with. The national customer service does a great job as well. Bank on PNC for a great place to park you funds.
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July 2019 by Jessica Thurloff
Every time I come to do a deposit for work they make me stand in the lobby. The tellers are awesome. However the guy behind the computer when walk in can practice customer hospitality!
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November 2018 by Alec West
Still havent fixed their ATM's. They put me in a panic telling me I exceeded my daily withdrawl limit when i never made any. It should say this amount "would exceed" your limit, DONT TELL ME I ALREADY HAVE!
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February 2018 by King Roll
Great bank, been going to this pnc branch for 5 years. Everyone is very helpful, knowledgeable and friendly. Also pnc has great atms and very good moble banking.