U-Haul Neighborhood Dealer on Progress Drive is highly recommended for its friendly and helpful staff. Customers appreciate the owner and team for their kindness, excellent customer service, and willingness to go above and beyond. The location offers convenient online reservations, with equipment ready as scheduled. Staff members are knowledgeable, providing helpful advice on truck features and repairs, such as locating a blown fuse and offering replacements. Customers feel supported and valued, making this U-Haul a trusted choice for moving needs in the West Bend area.
Rick not only helped me locate a blown fuse on my car when I picked up my trailer but he gave me a replacement and a spare. I'm happy to have Baer as my local U-Haul place because I like supporting businesses with this level of kindness and customer service. Thanks Rick!
June 2024
Send all perspective customers to this location, seriously, the gentleman who welcomed me into his shop before it opened turned out to be the owner. A serious breath of fresh air when it comes to customer service and Brand commitment in this community.
January 2024
The representative who assisted me was very kind and professional.
