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“I`ve been coming to this store for numerous years and generally I like it. The prices of food are very comparable to large grocers and other goods as well and sometimes even better. Service quality has gone down in the last few years as a result of the pandemic and as in many stores the newly hired are not given enough training on product knowledge, customer service and site upkeep and this leaves customers dismayed and seeking a better shopping experience. Some of this is blamed on ownership far removed from the stores themselves and management that is not as far as removed from the stores themselves but are more concerned with their golfing averages rather than running a store right.”
“The store is nice including everyone except the girl with brown hair and glasses . She is rude and passive aggressive to customers not even me but from what I witness in line, if you hate your life no need to take it out on others ?”
“As a teacher that does a lot of crafts, this is my favorite Dollar Tree. The staff is amazing and always helpful and the store is well stocked. Kudos to the whole team!!”
“I was at the Dollar Tree at 5656 S. Packard Ave. Cudahy, WI on 5/18/23. What a fabulous manager! The store was the best well-organized Dollar Tree I've ever been in. It was extremely clean and made my shopping experience pleasant AND efficient. I did compliment the manager! He was friendly, clean in appearance as a super role model and he deserved to be proud of his store.”
“Everything at dollar store is much better price from air fresheners to bleach to toothpaste I can't tell you how much money I saved when I didn't buy it somewhere else”
“Amazing customer service. I wanted thumbtacks but to no avail. a male employee I believe named Andy (skinnier short Brown hair male employee) heard me talking about knives and went outside to ask if I needed help. Best employee EVER”
“This store is excellent. Everytime I come in there I have fun .The staff is awesome. Very helpful and hardworking ,they always stay busy and keep the store clean and stocked.They have a great selection of different items and they have low prices .”
“My daughter and I were in the store yesterday. We had the privilege of being checked out by a very attentive and customer oriented gentleman by the name of Scott. It was a pleasure and we will return to this store because of him. We left the store smiling.”
“You will get pretty much anything you need here. From simple and minimalistic to fancy looking decoration at a very, very affordable price. Staff is always busy busy but will get you a good service.”
“General to get dryer sheets and when I came into the gentleman was so helpful and they were both the cashier and himself were very pleasant best experience I've had in a Dollar General ever”
“This store is located on Packard Ave. In Cudahy. Christmas items are now beginning to cover the store. Not much left of Halloween or Thanksgiving items. They have a larger selection of items that cost $3 or more including cleaning products, home decorations, blankets, etc.”
“They have several employees who have wonderful customer service. I am GM in a retail setting and wish I could take some of those employees back to my store. In a world where it is hard to find any customer service, this store is doing a great job.”
“Late spring 2025 update, I stopped back in and things were running more smoothly, more staff, friendlier interactions, adding back a star. If it stays like it was last time I stopped in, it'll be a 5 star store.
2025: Lines are still very long, prices have increased, and staff are overwhelmed.
I hate to review this stoor poorly as it's important to many members of our community, but it's story time (slightly abridged): Today, I accidentally spilled degreaser on the floor, (the bottles come apart for no reason, and degreaser is very slippery) I immediately notified the cashier, and she notified a colleague, who took no action. After a few minutes, I found a wet floor sign near the register, and put it up myself. This infuriated the cashier who embarrassed me in front of her line of about a dozen customers for trying to do the right thing, claiming I was making her look bad to corporate. Eventually the manager came out to assess the situation, and I showed him where I had spilled, told him I was sorry, and left without making a purchase. I don't think I can come back to this dollar tree for a few weeks, and I was very excited that it had re-opened.
2018: Lines are often long, but staff is friendly and they have everything you really need and more”
“This is my favorite store in my community. I live in the next town overI can find all sorts of miscellaneous needs there..everything from diapers for my grandchildren to pillows, trash cans, grocery items. They used to sell lots of clothes but now only have seasonal stuff like mittens and scarves.”
“Went in to get some hand soap and ended up coming out with three bags full of stuff LOL they always have such interesting grocery items even tho everything's a dollar 25 it's still a steal of a deal”
“I haven't been in this store for well over a year because it seemed so short staffed and dirty. (Typical of a lot of places in the last few years and NOT their fault.) I actually thought it had closed because there never seemed to be any cars in the parking lot.
I happened to be in the neighborhood today and noticed it was open.
I went in to check it out and I couldn't believe my eyes!
It was clean and stocked and I was greeted as I came through the door by a smiling, friendly employee named Pamela.
It's like it was transformed and it's very nice.
Thank you to all who worked so hard to make this Dollar Tree what it is today!”
“Quick convenient for quick shopping trips for soda ,snacks and plenty of other items
When it was back to school time from the previous year
I got all the items my niece needed for her freshman year of high school at some awesome deals
They've got a variety of quality products for you and your home”
“While I do miss having an 'old school' hardware store in town. I really like what they did with the space! It is so clean and modern and it has been convenient for crafts, snacks, and last minute decorations!”
“The female manager with short hair and glasses is an AMAZING person. Always friendly and super helpful. She is awesome. This store has all the little items you need in a pinch.”
“The best store in Milwaukee and the best tech for your phone. Unfortunately, this store doesn't have Yu-Gi-Oh or Pokémon cards. Suck to be a yugioh and Pokemon players. But this store is the best tech product under $5.
9.9/10”
“They were fantastic the customer service was great there were employees throughout the store working and tending to the patrons on the floor store was clean well organized and the employees were very very well mannered polite and respectful i will definitely return to that location Thank you all for a wonderful experience you made my day better”
“I love this store. Sure sometimes it's busy, that is to be expected. And on delivery day, there are boxes of new items, waiting to be shelved, and it DOES get shelved. Not sure what people are complaining about, it's a good store, super convenient location, good prices, if you don't like litter, either don't litter or help out and pick something up, I do, they're busy inside, there's not enough staff to be running outside picking up after people. That's common sense, count how many working people you see inside. Not many at all, even on delivery day, the company is not worried about making things run smoothly, they're worried about making a lot of profit for themselves.”
“It trun out to have more educational books for children, coloring books and little games..etc for one dollar twenty five, where as at a few other stores they are asking a arm and a leg for same items.”
“I came here for balloons for my cousins birthday, such a nice experience! The service is really great and they were friendly and willing to help with any questions I had trying to find things. One staff member helped me pick the cutest balloon weight when I was looking for something specific. They have a good selection, I'd honestly come back to get more balloons and other random items because the staff was so nice. Thanks for being awesome!”
“Just leaving the Family Dollar over here on Holton. This my first time coming to this one. Everything is well stocked, store not cluttered at all, very neat, nothing in the aisle, ain't nobody in there acting a fool, the cashier she was very pleasant and quickly checked us out so no line backups formed. I didn't have any issues with security. I had a very pleasant shopping experience there. I've read other reviews that were not favorable, however. this was my honest to God experience today, and I will be returning back there to shop again.”
“The cashier, Maureen, is great. I really enjoy seeing her when I come to the DollarTree. She is extremely nice, professional and has fantastic customer service! Overall just a great person! She definitely deserves a raise!”
“I was shopping a few years back and came across this pain relief balm for my lower back pain. At first I didn't think it would work and was skeptical of buying it. So, I said, hey why not. It worked wonders on my low back area. I have been trying to find some more and haven't and now I see some online as well at the store where I purchased it at. Will definitely recommend. All you need is a small amount and just massage it in.”
“I really liked this location's Dollar Tree because although they didn't have everything I wanted it still was a chill laid back atmosphere. The ppl weren't rowdy nor threatening (as previously lead to believe) and quite patient as well as helpful. I was in a rush but their vibes totally chilled me. The manager is excellent. I told her the truth...she deserves a raise. She is an exceptional worker and as long as they're open I think I've found my new spot.”
“Family Dollar is an amazin place to buy affordable products. I stopped here to buy a bunch of decorations for my niece's birthday and I was surprised by the amount of things they have for such a low price”
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“This dollar tree usually has what im looking for. It's in a convient location and if they dont have what you're looking for, it is other stores very close in the area so you have your choices of stores. Also if you get hungry after going in dollar tree for item and come out with 15 things, there are plenty restaurants in the area to fill your tummy afterwards. This is one of the better dollar trees in Milwaukee. Would recommend d this store to friends.”