Metro by T-Mobile is a local wireless service provider that has received mixed reviews from customers. The staff at this location are generally described as professional, friendly, and knowledgeable, with managers like Yoryi and Axel praised for their excellent customer service and problem-solving abilities. Customers report that the staff was able to quickly address their phone-related issues and provide helpful advice on other services like home internet. However, some customers have experienced issues with the reliability of the internet service, reporting that it would frequently lose signal or stop working, even after multiple attempts to reset or repair the device. While the staff tried their best to resolve these problems, the customers were not fully satisfied with the experience. Overall, the Metro by T-Mobile location seems to provide a mixed experience, with strong customer service balanced by potential issues with the reliability of the internet service.
Came in with a phone problem the manager Yoryi was very professional! and helpful. He fixed my phone and gave me great advice and helped me save money on home internet by switching to metro! I recommend him and this location.
April 2025
Came to the store with serviced by the manager.Georgie did a great job.Will come back and we'll tell my friends
September 2024
The whole team was amazing, especially Desiree. Overall amazing and efficient experience. Knowledgeable staff.
