Metro by T-Mobile is a local wireless service provider that has received mixed reviews from customers. The staff at this location are generally described as professional, friendly, and knowledgeable, with managers like Yoryi and Axel praised for their excellent customer service and problem-solving abilities. Customers report that the staff was able to quickly address their phone-related issues and provide helpful advice on other services like home internet. However, some customers have experienced issues with the reliability of the internet service, reporting that it would frequently lose signal or stop working, even after multiple attempts to reset or repair the device. While the staff tried their best to resolve these problems, the customers were not fully satisfied with the experience. Overall, the Metro by T-Mobile location seems to provide a mixed experience, with strong customer service balanced by potential issues with the reliability of the internet service.
Josh service 100%. He very helpful and patient asked questions to verify and clarify with customer service. Also Antonio was apart of this team include Don
March 2026
I invite you all to come to thismetro by t-mobil store where you will meet Antonio. Friendly, helpful, and a very good person, he will help you with your problem. And they'll serve you in the best way; don't go to the César Chávez metro stores or the one on Mitchell Street anymore.
July 2025
I have lost broke or sold well over 25 phones in my lifetime and other than a box and card at a register this was the most awesome phone buying. Experience like, so simple, $10 cheaper than what I asked, AND it came with a case and screen protector
