March 2020 by Linda R.
I stopped in USBank that is in the Walmart store in this location. I went to the window to ask if I could I buy a roll of quarters. Now I did not have an account with them. However, I have gotten them there before. Now I don't know whom the tellers were. But I asked for the roll of quarters and the woman asked if I had an account there. I said no, but I have gotten quarters from them before. She said we can't give them to you. I said, you know I walked a mile from my house to get these quarters, knowing I got them before. I told her I needed them to do laundry in my apartment building. She told me to go to a laundromat to get my quarters. I told her I just told you I walked here, that I don't even know where there is a laundromat in this area. I said fine and walked a way. I was very disappointed on how I was treated. Well, this weekend, I stopped in at a TCF bank and asked for a roll of quarters and without hesitation I got my quarters, so I asked if I could get two rolls of quarters and they said sure! What a nice filling to be treated like a human being! US Bank could learn from them!