-
January 2024 by Betty Resop
I have had very good experience with Heather's business.alterations were always exact.prices were fine .I'd recommend her to everyone. Great business person in whitewater. Very dependable and dedicated to her work.
-
January 2024 by Kim Czarapata
I'd give zero if I could. I took jeans for shortening to Heather once before. I thought her prices were a bit high then but felt obligated to try her due knowing her through others. That time, the workmanship was average. Despite having another prior issue (outside of alterations) with Heather and against my better judgement, I tried her a second time for shortening another pair of jeans. This second time, like before, I told her I was in no hurry yet she offered a time they'd be ready and failed on her given timeframe again...miserably. In fact, although she said they'd be ready at a given date, I had to follow up with her two weeks after and see when they'd be ready. When I picked them up, the first thing she blurted out (without prompting) was that she couldn't believe she took off four inches. I immediately was concerned because that seemed like a lot. So, I said I should try them on before I leave. Sure enough, they are too short. When she could tell I was upset, she said, "well, I pinned them and the pin didn't fall out". I've never been to a tailor that put a single pin (she possibly did two) on a single leg versus tacking the hem with several pins on both legs. Seems like her lame pin really did fall out. She then said she could take them back down because she left an inch of play. There's a 1/4" only. Then, to add insult to injury, she charged me double from the first pair I took in. She said her price was $30! That was what I paid for the jeans (justified getting them shortened and trying her again since I got them on sale). I was appalled that she was charging me the same price to put a quick hem in them as as I paid for the jeans!Knowing I was upset because I told her this was double the last price, she repeatedly lied saying she never charged me that price before and $30 has been her rate for years. No apologies, no ownership of the mistake and what I should have expected.Unbelievable. Only solace is that I never have to go back.
-
December 2023 by Patrick Tucker
Awesome place and great service
-
November 2023 by Tammy Hedrick
One week before my son's wedding, the person we had ordered tuxes with bailed, just told us that "due to unforeseen circumstances" he could no longer fill our order! We contacted Heather and she was able to work us in and saved the day! She tracked down the original order in the system for the suits and found out both the dads' suits were missing from the order so she measured both of them that same day. They arrived in a couple of days and 5 out of the 7 suits had components that did not fit due to mistakes made by the original tux dealer. Heather re-measured 3 of the guys and was able to fit the other two, and had everything overnighted. The second batch of suits, measured and fitted by Heather, all fit terrifically and we were off to the wedding. Heather was wonderful to work with! She settled everyone down and assured us that it was all going to be okay. She not only handled our wedding party suit fiasco on short notice but also another that the original guy also bailed on. She is awesome!Service: Formal wear tailoring
-
October 2023 by Jennifer Mursch
Heather is such a hoot! I was very worried as the suggested list of seamstresses I was given by my wedding dress store was extremely booked and couldn't fit me in until 6 weeks before my wedding .... meaning I wouldn't pick up my dress until 2 days before my wedding! I decided to call Heather to see if she could fit me in and she said absolutely!! She got me in practically right away that same weekend! My dress was off course a very complex project as I had 3+ layers to it! Lace, sequin, tulle, and bottom layer! She hit the perfect length to make me float down the aisle! She relieved my stress and made my dress fit like a glove in a timely fashion... getting my fees ready a month before my big day! To allow for additional tweaks if needed! I brought her multiple other dresses too that I needed shortened for my Bachelorette and bridal shower and those were also well done! One being a sequin dress that is a difficult fix! In addition to that, Heather is a lovely person full of love and laughs! I always enjoy my visits to her shop and highly recommend her! I've now brought her a number of other projects to see if she was interested and able to perform some very specialized items for me ... some being making a number of my grandma's sweaters and shirts into keepsakes of pillows, which she gladly said she'd love to do for me and my family. She even told me of other fun projects in relation such as table runners she's made and stuffed animals out of baby clothes as keepsakes! It was so nice and heartwarming of her to share these additional special items that I never thought to do as well as to have a local specialized seamstress who is willing to take on personal custom projects at a reasonable rate! I also was unable to find a seat cover for my swing pad and she will also complete this for me once u find the right material and provide dimensions. You will not go wrong with Heather!
-
October 2023 by Tonya Bowar
I've gone to Heather multiple times over the years. I originally found her because he was able to replace the zipper in an expensive designer bag that no one else could repair & I was so impressed. Her service & quality is top notch. I recently went to her for my wedding dress alterations & the dress fits beautifully. I'm so amazed at her craftmanship. She is an honest, caring , & compassionate business owner. I highly recommend Heather's Tailoring & Custom Sewing for anyone needing formal wear or alterations on anything!Services: Invisible seams
-
October 2023 by Amber Majewski
I wish i could give 100 stars to this wonderful woman! My soon to be sister in law has been going to her for years and now has had the chance to work with her on her wedding dress and i also booked her services for my bridesmaid dress. She did a fantastic job and was very focused on making sure the dress fit me comfortably and i was taken care of. Her shop is the prettiest i have ever seen and the words of encouragement she has on the walls throughout the store is so powerful, as a woman you just feel better walking out of there! I cant wait to work with her on my future needs! Thanks so much for all you do!!
-
October 2023 by A Hanna
Heather is personable, creative, and extremely knowledgeable in all things tailoring. She helped us for our wedding, and did a fantastic job. Got it done on time amidst a large roster of other weddings. She also did several other tailoring projects for me, and I have always been happy with her quality of work. I won't go anywhere else!
-
October 2023 by Jamie Rosman
Heather did a great job getting back to me in a timely fashion, was flexible with her appointment times to accommodate my schedule, and did a beautiful job tailoring my bridesmaid dress! Absolutely would go to her again :)
-
September 2023 by Bri Jay
I absolutely recommend going to Heather! We showed up with only 4 days to spare before my daughters dance & Heather was absolutely amazing! My daughter found a dress she loved for a great price & Heather did the alterations while we were there without hesitation! No one else would have accommodated us like that without charging a lot! Everyone needs to check her out, she’s the sweetest person & you can tell she truly cares about her customers.Services: Formal wear tailoring
-
September 2023 by Hillary Cira
I brought my daughter’s prom dress in to Heather and she did such an amazing job on the alterations. She is very reasonable with her prices and always willing to take on an extra project to help her customers. Thank you so much Heather we are forever customers.Services: Invisible seams
-
September 2023 by ashley tuff
Heather is seriously amazing at what she does!! Her alterations were top notch and her customer service was outstanding!!! Will definitely be using her the next time I need formal wear.
-
August 2023 by Tammie Lohff
I went in 4 months before my daughters wedding to see if Heather could do many things we needed. I was reassured no problem- big mistake. Quite a debacle with all the tux’s ordered through her as well. With much stress I was able to fix everything and the wedding was beautiful. Would not recommend.Services: Design
-
August 2023 by Mariah Lohff
Outrageous prices for the absolute worst quality. Also does not take feedback at all. Seriously, do not waste your time.
-
August 2023 by Rashid Poole
Heather's Tailoring Shop is the best. Our suits for my wedding was on point. One of my groomsmen suits had the wrong measurements and she corrected it and still received our suits on time. Heather is nice and polite and will have you looking like a million bucks on your special day. She also did some work on my wife's wedding dress and she looked immaculate from head to toe. I highly recommend Heather's Tailoring Shop to anyone who is looking for wedding suits or any kind of alterations. Heather will definitely make it happen.
