-
July 2023 by Terry Karl
The service provided was 5 star. I had an oil change, tire rotation and air filter replacement, this was all done while I was at work. I was driven to work and then had my car dropped off at work :-) Can't say enough about how easy and stress free that was!
-
May 2023 by Kim Scharine
Very professional, knowledgeable and friendly. I would highly recommend Ketterhagen Motors for your next Ford purchase.LOVING my 2023 Ford Bronco Wildtrack!!!
-
April 2023 by Joseph Georgen
Once again the Ketterhagen Team does not disappoint. Had two cars in for routine maintenance and the professionalism and fantastic customer service was unbeatable. From the front desk to the service desk and from the service bays to the sales office the entire Ketterhagen Team is a pleasure to work with and values the customer relationship. I pass many Ford Dealers on my 70 mile drive to Ketterhagen but my loyalty lies with the Ketterhagen Team.
-
April 2023 by Colin Cheever
Buying from Ketterhagen is how the car buying experience should be! It is a car dealership that exemplifies honesty and integrity. You leave feeling good about your purchase, knowing that Ketterhagen will stand behind their product and do the best they can to help you, the customer. Most importantly, it is a dealership where a handshake has meaning and value. Hands down, this is where to buy a vehicle!
-
April 2023 by Jazznut974
Great employees; prompt and thorough service. Would definitely recommend this dealer
-
February 2023 by D Hill
Quick friendly service. Preformed service work in a timely fashion.
-
February 2023 by Larry Haugen
It's always a pleasure to deal with Ketterhagen Ford. They are extremely professional and courteous. They are very helpful, and I am always pleased with the level of service I receive.
-
January 2023 by Chris McCluskey
Great people, great service! Quick and effortless making the appointment, getting the service and checking out! Highly recommend
-
November 2022 by Lee Taylor
Ketterhagen Ford did a great job replacing the tires on the Ford Ranger. The work was completed on time. Great to have New tires for winter.
-
November 2022 by Mark Walker
Owner, Sales Rep, Service Tech, Receptionist at Ketterhagen Ford are what every Ford Dealer should emulate. Near Perfection!
-
October 2022 by Brittany S
I dropped my vehicle off on a Monday evening, by Wednesday evening it had not been brought in to the shop yet. I assumed they must be behind and unable to get it in as previously thought so I called to see if I could just bring my vehicle in another time since it was just sitting in the parking lot and I was in a loaner that was very inconvenient for transporting my multiple children. The man I spoke to yelled at me and was extremely rude, I was shocked at how poorly I was treated and really was not sure how to respond, he was very aggressive. I picked up my vehicle and couldn’t stand the thought of having to deal with that man again so decided to take my vehicle somewhere else, where thankfully my experience was the complete opposite. Then the same man called me again the following week telling me I missed my appt Monday, one of which I never scheduled, he again was very rude and condescending in his tone and choice of words, he also told me my recall would expire…(I called the other place and was told this was not true). I told him I had taken my vehicle somewhere else due to how rudely I was treated and he did not try to apologize or resolve anything, he just said “ok, sounds good.”I supposed I can not speak to the quality of work they do on repairs, and the women up front were very kind as was the owner I spoke to prior to getting my vehicle diagnosed, but this technician in particular was very rude and very uncomfortable to deal with. I spoke to others about my experience looking for suggestions on where to go and was told that they too had had experiences similar to mine with the same place.
-
September 2022 by Jacquie Sedmak
The Sedmak family just purchased a Ford Ranger! We love it, and couldn't be happier with the customer service Ketterhagen offered. This is our 5th car/truck we bought from Ketterhagen Motors in 11 years!!
-
July 2022 by Mike Ellis
We have our F250 Super Duty Diesel serviced at Ketterhagen and have been very pleased with their quality work, communication, honesty and fair pricing. We truly feel like valued customers. Highly recommended!
-
July 2022 by Todd G
I have had both personal and business vehicles here for many years. Jim and the service team have never let me down.
-
May 2022 by Patricia Bartlett
Buying a car could not have been easier.I simply told Kurt Ketterhagen from Ketterhagen Ford, Whitewater, WIwhat features I wanted. I had in minda sporty model. After looking at options I decided I was best suited to own the Escape. And I could still have a Sporty car with all the extras. I chose the 2022 Ford Escape SE AWD in Agate Blackmetallic. Extras; Ford Co-Pilot 360 Assist+ and Cold Weather Package ( heated seats, steering wheel, remote start system),That was the end of my involvement. I received a call from Kurt that car was in.Kurt explained all the features n designs of car. Talk about another language, WOW have cars changed from my 2016 model. Patiently Kurt answered my questions n went over a few features that didn’t register the first time.“Professional” is the best word to describe my experience at Ketterhagen.They set a high bar.I love my car and have adjusted to all the features.Than a few days later a tin of Chocolate Chips cookies was delivered to my doorwith THANK ON THE COVER!Talk about a class act and completely unexpected but appreciated!Who doesn’t like chocolate chip cookies?My final words: give Ketterhagen a call or visit, often the “smaller dealers” have the long forgotten gift of listening and suggestions. They truly believe their 120 year reputation is always on the line.If I ever buy another car I know exactly where I will go!!Smiles, Patricia Bartlett
