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December 2023 by Jeff Hartz
I like my new polycarbonate reader glasses very much I see real good with them
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November 2023 by eli james
Been coming here for a while even after moving out of whitewater I still will only come to this location for my eye exam. They are always so friendly, inclusive and willing to help. Isabelle, Jeremiah and Julian were so friendly. I sadly forgot the other girls name who was working but they all do a phenomenal job and I've never had a bad expierience here! The doctor is kind patient and super rad.
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November 2023 by Nick Alt
Shopko Optical location was standard for an eye exam and potential eyeglass purchase. Amaya was kind, helpful and professional in her portion of my visit. Dr. Nicholas Barlas was very well spoken and able to throughly communicate which conditions of my eyes would be concerning (corrective action needed) and which are more attributed to the natural aging process of my eyes. Very pleased with my overall experience.
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November 2023 by Thomas Devine
Doctor was phenomenal. He gave me the chance to try multiple contacts and find the perfect fit. Julian was also helpful and curious during my visits.The problem lies with billing and insurance.Marketing is close to bait and switch. I paid upfront for everything and was mailed the contacts and glasses. Glasses were fine but I received the wrong brand of contacts. Receptionist confirmed that it was an error on there end. I was told it would be an extra ~$150 for the correct lenses. I asked to return my contacts (which insurance and I paid a combined ~$130 for) in exchange for a $26 refund.Ultimately I was told that I was “gypping the company” by the DM and to never come back to Shopko Optical. You don’t have to tell me twice!
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September 2023 by jessica ibarra
Great staff but they do poorly in communicating and sending reminders for appointments. They've ordered me glasses twice and not once did i recieved a call saying they'd arrived. I waited two weeks each time until i finally called myself only to find out they had been sitting at the store for days both times. I missed an appointment once and called to reschedule and they hadnt even realized i missed my original appointment. I go here because it's in town not because they're exceptional.
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September 2023 by Samantha Willis
Quick appointment, very helpful, each person there is super kind. Had a great selection of frames to choose from.
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June 2023 by Michelle Schmaling
We went in to the Whitwater Shopko Optical because my husband's doctor ordered a lens makeover. Izzy said she didn't know how to order that, but she checked the schedule to see when someone would be in that could. She also explained very thoroughly the different options available in lenses. Izzy was also the person who helped us with the original order and was extremely helpful. She has a very pleasant and caring personality. She is a great asset to your company.
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May 2023 by Kelly Davis
Amaya was friendly and helpful and the doctor took time and was very knowledgeable! Great experience!
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February 2023 by Greg Majkrzak
Isabelle was super friendly and patient as I looked for my new glasses. Explaining all the different options for lenses and associated costs.
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February 2023 by Janine Pauly
The staff was very friendly, knowledgeable, and easy to talk to. They provided such care and detail while walking me through each step!
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February 2023 by Barbara Mooney
Had a great visit. The staff was very knowledgeable... especially Izzy!! She was so sweet
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February 2023 by Brenda Moc
The doctor was very thorough. The whole staff is very friendly and helpful. I would recommend to everyone.
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January 2023 by Kathy Craney
Very nice. I was promptly seen, everyone was very friendly and professional. Izzy was being trained, and caught on quickly, was very friendly and was a good hire! I’m thrilled to have a place in Whitewater that is so handy!
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January 2023 by Kim Murphy
The staff was wonderful and very helpful. Doctor Barlas was outstanding, he made the experience the best I have ever had. I am going to refer Doctor Barlas to all my co workers, family, and friends.
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December 2022 by Diane Green
Awesome staff. Treated respectfully