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October 2023 by Miss_MLE96
Nora and Trace were very awesome and helpful! They activated my new phone for me 10 minutes to close. They didn’t make me feel uncomfortable for it either, I was very excited for the 15. I highly recommend this location!
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May 2022 by Karyn Henson
Alec was awesome and he answered all my questions about adding a new phone to my current account.
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May 2022 by Emily Raji
Brandon was great help. All my questions where answered. Great experience, Thank-you Us cellular:)
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April 2022 by Zena LeVasseur
Thomas Devine was great! Made getting our phones a simple and likeable process, we really appreciated the positive attitude and he made sure we had all the info we needed. No pushing us to buy the most expensive thing, just explained our plan understandably and helped us decide what would be best as far as protection plans. Great service!
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April 2022 by Bob Kincaid
Sam was a tremendous help. We’ve been having trouble getting into iCloud and add a new email address. Sam was able to get us in and end the frustration. Very friendly
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January 2022 by Mary Zordel
Jason was very helpful, patient & knowledgeable. Awesome!?
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January 2022 by Trevor VonBehren
Alec Fieldhack was amazing and made the process easy and efficient to get a new phone plan. Explained the promotion and billing cycles perfectly and made us understand what we were paying for. Helped us look at cases and accessories to make sure we had everything we needed. Even had a different store ship a phone the same day to get us the color we desired. Great salesman and a great employee for us cellular.
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January 2022 by David Haberman
Alex and Sam were patient and helpful and were able to re enter my I Watch back on line after I somehow knocked it off line. Much appreciated!
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January 2022 by Luke Witter
Sam was super easy to talk to and made the whole experience really smooth. He even loaned me his old iPhone to use for the time it takes for my new phone to get delivered.
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December 2021 by Casondra Schmitt
Brandon and Sam were very helpful today!! My fiancé’s phone is set up for success. They were professional, knowledgeable and forthcoming with discounts available to us. Thank Guys!!
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November 2021 by Gamerboy 3281
Brandon and Sam did an absolute great job at helping me get on my own phone plan as well as getting a new device, the process was quick and painless and everything was explained extremely well. Brandon was able to even balance taking care of multiple customers and efficiently. They helped me save a lot of money in the long run and I would most definitely recommend either of them.
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October 2021 by Stephanie Vander Pas
I've used US Cellular for my phone service since switching from AT&T several years ago. While I have a company-provided phone, I use it for all personal and professional use and am HEAVILY reliant on a quality device. I recently got a new phone after using my old one to its last breath and was so grateful to receive kind, professional, and friendly service from Brandon in the store--even though he's new, he was still great to work with and took care of everything I needed quickly and without being too pushy like you see often in cell phone stores. While in the store, I also saw another staff member working with an older customer who was definitely struggling with her device and he was kind, patient, and made it easy for her to understand. Definitely recommend working with them!
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August 2021 by Julie W.
I have been in this US Cellular store before. Most clerks were friendly. Some acknowledged me within the first minute or two. If they were with another customer, most did not inform me that it would be awhile even after standing around more than a few minutes. Sam greeted me immediately even though he was still finishing with a customer. Sam also : Was friendly, knowledgeable and very helpful. He showed much patience when I didn't understand the phone functions. When I buy a new phone, I will definitely ask Sam to help me. THANKS, Sam!
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December 2020 by Nikki Amundson
Positive experience every time I visit. Out-of-town family even does their business here rather than at their local stores! I worked with Cailey during my latest visit - she helped me with a new phone and transferring my now old phone to my son. She was informative, honest, helpful, and had a fun personality. She went above and beyond. Would definitely recommend her and this store!
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November 2020 by Craig Johnson
Every experience I had was been great! Arber has been fantastic with communicating with me. He always lets me know what’s my best options, deals, and things outside of work. He recently helped me with my iPhone 12 that I am loving!