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January 2024 by Rebecca Bruner
Normally I get decent service when there is the older gentlemen. But when it comes to this younger guy. Lazier than hell. Worst post office.
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January 2024 by Terry Tschanz
Always good counter service
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August 2023 by Kyliegh Jeffords
Samuel and Mike were extremely kind and helpful answering all of my questions! Thank you for being awesome!!
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March 2023 by Ben Bradley
If you want to mail something from Whitewater to someplace other than Whitewater, tell them I sent you - they'll hook you up. They can send stuff anywhere in the world.
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February 2023 by Vitaliy Pro
While renting lake house i bought something on Amazon and naturally shipped it to myself at that address. For whatever reason Amazon used USPS to deliver the package and instead of doing so they marked package as Undeliverable, I spent an hour on the phone with them trying to figure out why it happens and they said my name is not registered at this address.What a load of nonsense, I shipped packages to myself while visiting friends in other states and even to Airbnb rentals and never ever had a problem. Someone need to drain that swamp USPS at Whitewater and hire new people
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February 2023 by Lemon Grahm
Amazon was able to get my package to this post office 3 days ahead of schedule, the package has however been sitting in their office now for over a week and still no updates from them
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December 2022 by Dacooljaegzz J
Do not go here for a passport. They botched photo and sent a copy of birth certificate instead of original. His passport was rejected because they did everything wrong. I have to go to Chicago with my son now to get one. They also didn’t reimburse any money. No excuse for being that bad at training/job. Incompetent.
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September 2022 by Wren Hade
The man who helped me was really nice, and super helpful. he even gave me directions on where to ship UPS packages without me even needing to ask. The experience honestly made my day!
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August 2022 by Steve Anderson
Now here is a classic example of a USPS facility that would not be missed if it were to close. It's apparent that the only way to get worse service is to have no service at all.
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August 2022 by matt e
You have my package but won't give it to me... I feel this crosses the line of it's my property and you can't be holding it from me.
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July 2022 by Joann Beguhl
I just wanted a person, not choice after choice after choice. Simple question
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July 2022 by Victoria Stang
Absolutely awful. We are currently in between two addresses (Whitewater and Racine) and so we forwarded standard mail through USPS. USPS specifically says they "Do Not forward any packages", on the change of address form, on their website while changing address, and in person.Well, we ordered 4 items from Amazon to be delivered in Racine. Amazon had their delivery truck deliver two packages at Racine address, that worked just fine.The two Amazon packages sent through USPS though, wow, that's another story. Instead of delivering them to the Racine address, like we requested, USPS made the call to forward them without letting us know, after they say a thousand times that THEY DO NOT FORWARD PACKAGES. They delivered one to Whitewater address and left it on the wet driveway while the dry, covered spot was 3 feet away.That takes care of three of the four packages.We received a note in our Whitewater mailbox that the remaining package required us to pay $25 to be delivered to Whitewater address. Keep in mind, this package should never be going to Whitewater in the first place...It was addressed to Racine, where we are actively residing. We only forwarded standard mail.So I drove to the Whitewater Post Office to inquire about the package. The lady got the package after confirming my ID and Whitewater address. Then she wanted me to pay the $25 for handling "because we don't forward packages". THEN WHY DID YOU FORWARD IT?!You all made the call to forward it yourselves, then I drove over an hour to pick it up from you all 4 days after it should have been delivered already (Holiday weekend), and you can't hand it to me over the counter unless I pay $25. This is absurd. You messed up, and you want me to pay for it. I don't get it.
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July 2022 by Jennifer Olivarez
These people are horrible. I don’t get my mail half the time. And the mail I send out doesn’t make it to the destination. In the winter they won’t deliver and leave a note saying my mailbox is blocked by snow. Funny the note makes it in my box but not my mail. They also won’t deliver when there are cars parked on the street, like I can control the parking on a public street. I have taken videos and pictures and tried to speak to the postmaster. Nothing gets better. Seems they don’t have the same work ethic as they used to.
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November 2021 by Charlie Reddemann
Super unhelpful and very condescending. The woman refused to answer any of my questions and was saying rude things about me as I was walking out. Very disrespectful.
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October 2021 by Ctony Eulo
Always good service