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February 2024 by Green4 Garrett
Been going there for 20 Years Great Place
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March 2023 by Google user
Horrible customer service. Gave them a shot 2 years in a row. Both years horrible.. They don't e-file the day you pay and pick up if you are a drop off. You need to call a week later and ask why they haven't been filled yet. Always an excuse. Have to call to see if they are even done and they say oh we called you and left a message with no call or message from them. Even show them nothing on call log. Have an excuse. Maybe we dialed the wrong number. Do not recommend. Looking for new account and tax preparer for next year.
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March 2023 by Corey Lewis
They are always amazing! Keep up the good work!
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March 2023 by Darla Stellmach
Horrible customer service. Gave them a shot 2 years in a row. Both years horrible.. They don't e-file the day you pay and pick up if you are a drop off. You need to call a week later and ask why they haven't been filled yet. Always an excuse. Have to call to see if they are even done and they say oh we called you and left a message with no call or message from them. Even show them nothing on call log. Have an excuse. Maybe we dialed the wrong number. Do not recommend. Looking for new account and tax preparer for next year.
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January 2022 by Shirley Lobner
Had a wonderful experience with the staff. The girls at the front desk were very funny and helpful. Defiantly would recommend to others!
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June 2021 by Michelle baier
The staff is very friendly, accurate and prompt.
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February 2021 by lori Sajdik
Used accounting plus on a referral from a friend . We had tax issues from one of our previous employers. We advised them about this and they completely ignored what we told them. My husband picked up the tax forms and signed them without checking to see if they were right. When we contacted them about this issue they dismissed our complaint and had us as residents in two states one of which we never even lived or worked in. Then we decided to do our own taxes this past year and they refused to give us the filing pin and stated we had to use them to do our taxes. I would have a monkey do our taxes before I would recommend these people to anyone!
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December 2020 by Alice Franz
Tami and her staff are always great to work with. She's been my accountant for along time and I highly recommend her.
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March 2020 by Lisa Nikolai
Tami and the staff at Accounting Plus are very friendly and knowledgeable. My taxes were done right away and any questions I have throughout the year are answered quickly, Tami even helped me when I needed to finalize my father's estate.
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February 2020 by Elizabeth Miller
I was out until 2am waiting to get my business taxes done last year when my appointment was scheduled for 7pm. Tami seemed DRUNK or HIGH... Wondering if I will receive the same service this year... Looking to go elsewhere if this continues.
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February 2020 by Shrey
Terrible customer service, don't care about getting your business and they're always late filing your taxes. Please do yourself a favor by finding some other accounting firm instead of them.
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July 2019 by Abby Oloughlin
The main concern with this business is the terrible customer service. We dropped our taxes off in February and did not get them back until mid-June after being told it would only take 2-3 weeks to complete. Obviously. things happen however throughout this time frame the communication was absolutely horrible. I was told TWICE that my taxes would be done "by this weekend" and I would be contacted. A week would go by with no call that they were either completed or not done yet, I would have to reach out to them AGAIN in order to find out if they were completed or not. Tax day went by and again, no notification in regards to filling an extension on our behalf or not which is a pretty big deal. When asked about this the response was "we do not have time to notify all of our clients". Altogether, the staff was rude, unapologetic, and had very poor customer service skills. Not once did Tami, the actual owner, reach out or apologize. On top this, we were charged full price for our taxes and when asked to speak to management/Tami in regards to this I was completely blown off.
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July 2019 by Tater Tots
Not sure what's going on. Dropped off the paperwork in early Feb. Was told it would take up to 3 weeks. It's April 23rd now. Why wouldn't you call to let people know what is going on? I've recommended you to others that are now in the same boat. I will be looking into alternatives next time.
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June 2019 by Shanda Karis
Very upset with this accounting firm we dropped our taxes off a year ago. I got a phone call Jan 20th that our taxes would be done than Feb 20th I get a email saying that she would have them done by that weekend we are into June And the state of Wisconsin emptied our bank account. And Tami will not call us avoid Tami and accounting plus not sure what's going on here but she used to be good. Now all our direct withdrawal is gonna bounce she never called and got an extension and Everytime we got a letter we dropped it off. Wish I could give no stars but have to give 1.
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May 2019 by Riley Thedens
I have been a customer at Accounting plus for 5 years now. I was very pleased with my service before this year but it has all gone down hill now. Extremely disgusted with Tami's staff and business operations! I had dropped my taxes off On February 4 this year, it's now April 15 and they are still not done. Now I would imagine they with be filing a extension on my behalf without a call or anything. I had contacted them three times during this time period all with short excuses and telling me they will call me when they are done as explanations. Finally after April 18 they are done! Very poor way to run a business and a great way to lose loyal customers in my opinion!
