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February 2024 by John Crosby
I bought head set adapter worked about 5 seconds then died, charged$ 19.95 , back $9.99, scamer never do business with this place again
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February 2024 by Nater
We were immediately greeted by the associate Levi. He asked to start by viewing my bill. He then proceeded to fix it from the previous associate (fired) whom had been overcharging me for better commission. Then, Levi helped us save even MORE money by finding the best trade in deal he could.We felt like valued customers, not just another paycheck. I would gladly recommend this store with it's current staff to anybody looking for a phone contract. The store itself is clean and well organized.
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November 2023 by Strictly working service dog paws
Brissi went above and beyond to help me with my phone switching issues very promptly and professional best phone tech service I have ever received
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November 2023 by Eric Freund
Brissy is an outstanding representative for AT&T A wonderful person
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August 2023 by Chris Allworden
Agents at store ok but they are ultimately overshadowed by horrible online and corporate support. Was using ATT hotspot, very difficult process to suspend and reactivate. Also, in store price gouged me when I went to re-enable. Will not be returning.
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August 2023 by kathleen schultz
Excellent Experience with Andrea and Brizzi. Super helpful and patient with my elderly parents and setting up new phones. And patient with me their daughter in understanding the bill. Will Definitely use AT&T mobile as long as we are able! thanks so much!
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August 2023 by Glorianne Neuville
Many many thanks to Brizzi at the Wisconsin Rapids, AT&T store. Resolved a difficult issue. Stuck with it until the problem was solved!
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July 2023 by Dave Judnic
Fiacre is always super helpful, knowledgeable, and friendly when we stop in. I can't say enough about the service he provides. I would recommend everyone asking for him when stop at this store. Generally you will see him often anyway ;)
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April 2023 by Mary Paulin
Purchased a new phone. Andrea was very helpful and explained everything to me. Very pleasant experience.
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March 2023 by Chris and savannah 1392
Was back and forth about 6 times in a hour and the same people were in there needing help you need more workers
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February 2023 by Ella Schneider
Andrea was super helpful and made things easy to understand! After 1 1/2 months of trying to get an iPhone through Walmart we decided to try going to at &t and ask why we could not buy another phone because we had the 3 line plan. We went in and Andrea was helpful and quick, she even helped put the Apple ID on, set up the phone, and answered any questions.
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November 2022 by Rosie Ewoldt
Keith was so helpful and was able to resolve my issue while providing a wonderful experience. He exceeded my expectations.
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October 2022 by helen H
YOU NEED TO HIRE MORE HELP - BOB WAS AWESOME, QUICK, HELPFUL AND VERY KIND - MOST OF MY TIME IN THE OFFICE WAS HIM WAITING ON HOLD FOR ANOTHER ATT REPRESENTATVE (30+MIN) - I HIGHLY RECOMMEND ADVANCEMENT FOR BOB IN YOUR COMPANY - HE IS EXCELLENT AT CUSTOMER SERVICE AND JUST GETTING THINGS DONE -!
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October 2022 by Rodney M.
Went to the store at 11 AM to get a Sim card for a phone. Owner could not accommodate because apparently he lost the key for the store and it takes an hour to come online. Owner was rude and wouldn't consider my request.
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August 2022 by The Ruff Ranch
My husband and I came in to switch from another provider and to get new phones. There was only one tech working in the store that day so the wait was fairly long, but he did a fantastic job of handling all the customers on his own. We are very pleased with the service and the new phones.
