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October 2023 by Mark P
Over $1000 for bad gas in my tank, ran great the day before. Plugs and cap/rotor were 1.5 years old, on the invoice it said " plugs fired, but appeared fouled" so they replaced both, then tried to jack me for more parts. They wouldn't clear my tank unless I did the whole service. Don't be a sucker and believe thier half baked explanation. Gouge shop.......I didn't expect perfection, but I didn't expect to be bent over either. ....The word is out !
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October 2023 by Kelsey Flint
Quick, exceptional service! They squeezed me in the same day I called after getting a flat tire and needing a new full set of tires so that I could get on the road the next day!
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October 2023 by Amy Wiernik
We've always experienced great service & communication here and are thankful for a thorough, up front, and honest team for our vehicles.
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September 2023 by Kevin Roble
Worker guys where just fine but the in between person ,,, must think that there the only shop in town ?
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August 2023 by Brian Hanson
I'm a long time customer and have been very pleased with all aspects of their business. Recently I purchased a new set of tires for one of my cars and noticed a vibration so I contacted them yesterday. They scheduled me first thing today and took care of the problem quickly and efficiently. You know how good a company is by how they deal with problems and this experience reinforced my opinion that they are people to work with. Thanks again!
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August 2023 by Sandy Brewer
So efficient....had an oil change and discovered front cv joints had to be replaced and got it in and fixed later that afternoon! Great job! Highly recommend!
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July 2023 by Alex White
Got me in on a busy day when my trailer needed a new tire asap. Great service!
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June 2023 by Tyler Jones
They're ok but don't let the stars fool yuh check after there work,I'm only letting them do wheel repairs after thousands of dollars later
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June 2023 by Cassandra Neinfeldt
My son took his car here to be repaired. The replaced a part that was just replaced charged him $400 and then gave him back a car that didn't run. If you can't get the car running why would you work on it and charge someone. Just tell them what is wrong and what it will cost to fix and let the customer decided if that want to pay for it. My son doesn't know about vehicles and was clearly taken advantage of.
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June 2023 by Cynthia Laurent
Team Matthews helped me out on a short notice new tire install when I most needed it. Great service and professional team!
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April 2023 by Joe N.
March 14, 2023. I took my SUV here for service. The front tires were making a noise at it moved along. They told me it could be a wheel bearing. After a half hour, I was told that I needed upper and lower ball joints and four new tires and an alignment. I needed the service done as we were driving to Florida 3 days later. The bill was a staggering $2k. We made it to Florida and back only to have the same noise return. I took it in and they told me it sounded like a wheel bearing. The original paperwork said check wheel bearings. I was given an estimate for another $270 to fix. I spoke with the manager, who said he could give the wheel bearing at cost, but I said it should be free as they missed the issue the first time and that $2k worth of service should have covered it. He said no. I'm not giving my money to someone who doesn't fix the problem the first time.
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March 2023 by Danielle Gross
After a bad experience elsewhere, I called Matthews Tire for a quote on getting my shocks/struts replaced. I was pleasantly surprised that their quote was nearly HALF the cost of the first quote I received elsewhere! They ordered my parts right away and were able to get me in within a week. All of the employees I had contact with, both over the phone and in person, were extremely helpful and kind! Highly recommend!
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October 2022 by Jenifer Parker
Appreciate the work has done in my vehicle,thank you for the team's work my car runs good and tire pressures are right. Appreciate all the employees keep up the good work! God bless you all!
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September 2022 by Sam Lois
Came in with brake issues and got a quote to replace brake pads, rotors, and a caliper. Left my car for weekend, and they decided not to replace the caliper without asking me. A few weeks later, the caliper failed, causing the brand new brake pad and rotor to go bad. Ended up having to pay an extra $180 because of a decision they made without asking me. After asking to talk to the original salesperson about this, I received multiple excuses including that he "was at lunch" and then was told he was "out of town for the week" when I called back later. I was told I would get a call when he returned, and now it has been almost 3 weeks without getting a call. Very disappointed.
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September 2022 by CAROLYN KENT
Can't give 10 stars so I will be back to give 5 more......top notch service from a bunch of hustling men got done in a day difficult to find rim and tire go here first!!! Had to go back tires to close to bumper they gave me a loaner car and when I returned they had been able to relieve the bumper for a touch more room now Brutus is HAPPY