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January 2024 by Ellen Greenwood
Set up a passport appointment online and drove in from out of town just to find out that the appointment was canceled without notifying me. Then I was told to go to the courthouse, which was closed.
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December 2023 by Greg Zimmermann
Its become common to go multiple days without receiving mail delivery/pickup services from this post office.
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August 2023 by Ty Zimmerman
The workers here are clueless. Have brought 3 items here over two weeks, the first two were roughly 5 dollars per package and the last one which was the exact same size they try to scam double the cost out of me.Edit: after going to their website and dealing with their customer care center it was confirmed that the workers at this location were in fact wrong I will no longer be going in here. Everyone do yourselves a favor and even if you don't have a printer at home go through the process on their website of making your own label so you know what the price should be when you go in, don't let them give you misinformation and charge you way more than you should be paying. The package they wanted more than $10 for was less than $4 going through the website
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August 2023 by Jesse Blum
I can not say enough at how pissed I am. Package said July 31st. The last update was three days ago. Tim was a complete jerk bc I asked where the package was and for some lousy tape. Wow
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August 2023 by Zach B
One of your greatest mail carriers!
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June 2023 by Jeremy Fosnow
The mail carriers on my route are great. However, the vehicle's exhaust is so loud now that it is a serious nuisance. Doesn't the postmaster make sure the vehicles are maintained and road worthy?
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March 2023 by Bruce Ulbrich
We live on Wazeecha Ave, town of grand rapids. And have not received our mail, or Amazon packages in 3 days. Terrible service!
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February 2023 by Dirt
Tracking says delivered on multiple occasions but it's not received. They have lost over $300 worth of my packages by delivering to wrong addresses.
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December 2022 by Amelia Gibbons-Wagner
There was no mail delivery on Wednesday the 23rd, and there's no delivery today the 25th, and I have packages that are supposed to arrive, one of which is a gift for someone. There's been no update as to them not delivering these days. I understand yesterday as it was Thanksgiving, but what is the reason for the other dates listed?
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November 2022 by Suezette Sutton
I’ve been having an issue with getting other peoples mail so I called and they said to give it to the postal office. The lady at the desk was cutting me off and would not let me finish my sentence and when I tried asking her if I could continue what I was saying she immediately wanted to get a supervisor to me, when I was trying to explain my situation she had no patience. I’ve been dealing with getting other peoples mail ever since I moved in to my new place and I didn’t fully know how to handle the situation which i why I wanted to finish what I was saying but she was very rude and speaking over me. Personally I don’t like being spoken over and talked to as if my words mean nothing and I’m just bothering people.Definitely will not be going there in person again. Very rude and made me feel very invalidated when I was just trying to grasp what was going on. I never complain as I understand what people these days have to go through, but if you won’t even let me finish my sentence and explain myself then yes I have an issue with that. Terrible customer service it’s just a huge joke. Something needs to ch age
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October 2022 by Mason Storm
The new post master is a joke! So are the delivery ppl I used to get my mail by 1030 am now I'm lucky if I get it before 5pm. They never update shipping labels.. They're the laziest delivery ppl I've ever seen.
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August 2022 by Barbara Murawski
Thank you so much to the postal workers at the Wisconsin Rapids location. They went out of their way to find a package that I had addressed wrong.
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July 2022 by Spencer Francis
Good friendly service. Full range of postal services.
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May 2022 by SPM T.V.
Great place. It's the slowest delivery of mail ever!
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February 2022 by John Jenkinson
This is the worst run branch of USPS. Poor management and terrible customer service. This company is an embarrassment of the federal working system, and is overseen by some of the least educated individuals in USPS. Serious changes should be considered and further looked into. If there was an option for 0 stars, I would've picked it.
