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August 2023 by DEBBIE LANE PARMELEE
Their mobile app is terrible. The information you need it doesn’t provide. On their card secure app you never can get into it and no one seems to be able to help. They don’t have mobile deposit available either.
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July 2023 by Vicki Gamroth
We want to thank Sherry and her team at VCCU in Wis. Rapids for going over and above in making our auto loan purchase so easy & so quick.Sherry took every opportunity to make this process pain free and enjoyable. She took time to highlight for us pertinent information should we have any questions about the Service Agreement and/or our loan documents. VCCU provided us with the lowest interest rate of all other financial institutions we considered.It was such a pleasure to work with Sherry and her team and will continue to recommend them to all.Don't miss out on a GREAT experience with VCCU.Mark & Vicki Gamroth
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May 2023 by Kristen Collins
I have been banking at Valley Communities in Wisconsin rapids for years. My favorite bank I have been to/banked at. Stopped there after work today fast and was helped by Sue H. She was super friendly and helpful !
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April 2023 by ella ott
For the first time ever applying for a loan, Sherry made it so easy to understand the process. She made it happen super quickly and I could tell she shared in my excitement. Thanks Sherry!
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March 2023 by Jen kawlewski
We recently completed an auto loan with the help of June. She was amazing! She decidated time to us and helped us complete the process quickly and efficently. She answered all our questions and made sure we understood everything. She was fantastic overall!! Can't wait to work with her in the future.
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February 2023 by Jordan f
Hanna was amazing during the opening of the account. It came time for the currency exchange (I had small bills and wanted big ones) the money was counted and I was paid out. I felt as the total was low but didn’t think much about it until I got home to put it into my ledger and seen my total I was given back was way off. I was freaking out however it was caught right away and the money was deposited into my account right after. Two things I learned. One-TRUST THIS CREDIT UNION!!!.Two-know how much you cash you have before going in(my bad lol) Thanks Hanna ❤️
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January 2023 by Tashia Dampier
My daughter & I opened accounts there the end of September. We had Hannah Pitsch help us. We have had nothing but great service since. Last week, my son needed to open accounts, so I took him in to open them. Thankfully, Hannah was working when we went, so she was able to help us again. My son is on the autism spectrum, so watching my son & Hannah talk in ways where he felt comfortable, was so amazing. We could not have asked for a better representative. Thank you Hannah & Valley Communities Credit Union for not caring only about your money/bottom line, but also being a true COMMUNITY credit union & caring about your customers
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December 2022 by angie kuhn
Sherry Berry is one of the friendliest, efficient, and speediest loan officers we have ever worked with. We highly recommend her to do any banking with anyone
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December 2022 by Jim Hansen
I just finished getting a loan through Sherry Berry. Her and the entire staff at Wis. Rapids have always been terrific. And I've been banking there for 46 years.
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December 2022 by lexie
Super easy to sign up for my checking and savings accounts, took no more than 15 minutes! Cindy even sent me a thank-you card in the mail after I joined :)
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October 2022 by Daria Bruley
Every time I've been there it's been an unpleasant experience. I have been given rude remarks when I just became a member and I was completely new to the bank. I don't feel comfortable going there and the customer service is not the best at all. The online banking apps do not work as well as they should and could use a lot of improvement.
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September 2022 by Miriam
I have been a customer for over 15 years. My granddaughter needed a loan for a car. June helped us with everything that we needed to do in order for her to buy a car. I am happy to say that within a few days my granddaughter got approved and already has the car that she wanted.My husband & I have purchased a few cars & have used Valley Communities for our loans. In addition, we helped another granddaughter in 2020 so that she could also purchase a car.Thank you, June & all of the staff, at Valley Communities.
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June 2022 by Tammy Ortiz
Just want to give a shout out to JUNE!!! She was super helpful in working the numbers for us, to get the best rate possible on our loan. Everyone there is so nice.
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June 2022 by Cathy K.
Excellent customer service. The staff are very friendly and eager to assist with all banking needs.
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May 2022 by kami harper
Great rates. Great people. Great service!! Shout out to Sherry for being a Rockstar and helping me with my auto loan and membership savings! You're the best! ?
